Salesforce Functional Consultant

5 days ago

Glasgow, United Kingdom Vanguard Cloud Consulting Ltd Full time

Salesforce Functional Consultant

Reporting to the Head of Service Delivery you are responsible for ensuring the success of

Vanguards customers. As a Senior Functional Consultant, you will deliver Salesforce's best

ideas, innovations, and capabilities to customers and match these offerings to the

customers' business goals, driving greater business value and executive alignment

between Salesforce and the customer. As a Senior Functional Consultant, you will be a

trusted advisor to our customers, orchestrating our Implementation process and providing

best practices in areas such as Adoption, Business Metrics and Feature Usage. The result is

increased customer happiness, retention and expansion of Vanguard's footprint.


● Minimum 3+ years’ experience implementing Salesforce solutions

● Salesforce Sales, Service and Experience Cloud Consultant Certified.

● Experience of working as part of a team of highly skilled Salesforce functional and

technical experts.

● Ability to appropriately communicate complex ideas, issues, concepts and

solutions to clients and executive project stakeholders via excellent presentation

skills

● Consulting: The candidate must have experience working as a consultant, and be able to manage and deliver large-scale projects on-time and within budget.

● Analytical Skills: The candidate must be able to analyse complex business and technical problems, and be able to develop innovative and effective solutions.

● Communication: The candidate must have excellent written and verbal communication skills, and be able to communicate effectively with clients, technical staff, and project managers.

● Business Process: The candidate must have a deep understanding of business processes and be able to design and implement business process improvements.


YOUR TASKS:

● As a Vanguard Consultant, you will be responsible for implementing Sales & Service

Cloud projects.

● Producing high quality presentations and design documents.

● Leading workshops to gather requirements and define client needs.

● Delivery or support of end-to-end Salesforce implementations.

● Conducting testing on customer instances.

● Training and upskilling users on the Salesforce platform.

● Drawing architecture and flow documentation


ABOUT US:

Vanguard Cloud Consulting is an award-winning company, that builds digital solutions for

companies of all sizes. As an established Salesforce Summit (Platinum) Partner in the UK

and Ireland, we’ve produced memorable customer and employee experiences and are

broadly recognised for our deep customer focus and commitment to delivering a

best-in-class service.

We are a next-generation services agency dedicated to building digital solutions on the

Salesforce platform. Our mission is to be the #1 brand known for creating incredible

customer moments with Salesforce. Experience-led, design driven & expertly delivered.


PLEASE NOTE: We are looking for Salesforce Functional Consultants with expertise in many different clouds NOT developers at this time.


No Agency & Talent Search assistance required at this time.

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.



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