Projects & Workflow Manager

HOW WILL YOU MAKE AN IMPACT?The Projects & Workflow Manager acts as the operational and strategic backbone of the Global Strategic Communications & Partnerships department, ensuring flawless execution, structured follow-up, and cross-functional coordination. This role is responsible for managing the department’s budget and key deliverables, driving transversal projects, and providing strategic support to the Director and wider team. Combining project management, strategic planning, and executive coordination, the position ensures the department operates efficiently and remains aligned with Group priorities.Budget & Resource ManagementOversee the department’s annual budget, including allocations across projectsTrack and reconcile expenditures, ensuring transparency, accuracy, and timely reportingPrepare regular budget updates and forecasts for management reviewSupport financial alignment with Group processes and deadlinesStrategic Projects & CoordinationCoordinate key departmental and cross-functional projects from planning through deliveryMaintain an updated task tracker for ongoing initiatives, including owners, timelines, and milestonesMonitor progress and proactively identify risks, dependencies, and required actionsCompile and consolidate team feedback for leadership updates and reportsTransversal Presentations & ReportingPrepare strategic and transversal presentations for Group, departmental, and team meetingsContribute to department decks, Executive Committee materials, and Function Board presentationsUpdate content and slides to reflect recent achievements, open topics, and ongoing prioritiesEnsure messaging consistency and high-quality visual execution across all decksCross-Group & Maison RequestsManagement of all incoming requests from Maisons and Group departmentsLog, assign, and monitor all requests to ensure timely and complete responsesTrack open topics and ensure appropriate documentation and follow-throughSupport the Director in managing complex or sensitive cross-entity topicsMeetings, Documentation & GovernancePrepare, draft, and circulate clear, high-level minutes following internal and external meetingsEnsure action items are captured, assigned, and tracked to completionMaintain archives and reference materials to ensure institutional memory and traceabilitySupport preparation and coordination for the Management Committees and other governance bodiesInternal Visibility & Continuous ImprovementIdentify opportunities to better communicate and showcase departmental work internally and externallyDevelop and implement tools and templates that enhance workflow efficiencyAct as a trusted partner to the Director, supporting the prioritisation of initiatives and ensuring alignment across teamsHOW WILL YOU EXPERIENCE SUCCESS WITH US?The ideal candidate is highly organised, proactive, and capable of navigating complex, fast-moving environments with discretion and professionalism. This position offers unique exposure to high-level communications strategy, Group governance, and the inner workings of a global luxury organisation.Exceptional organisational and planning skills, with strong attention to detailProven ability to manage multiple priorities in a high-pressure, fast-paced environmentExcellent communication and presentation skillsStrong financial acumen and experience managing budgetsProactive problem-solver with a collaborative mindsetHigh discretion and integrity when handling sensitive informationGenuine curiosity for communications, brand strategy, and the luxury sectorSolid experience in project management, operations, communications, or strategy rolesPrior exposure to luxury, fashion, media, or corporate communications environments preferredStrong proficiency in English (written and spoken); French language skills a plusAdvanced knowledge of project management and productivity tools (Excel, PowerPoint, Teams, SAP, etc.)WHAT MAKES OUR GROUP DIFFERENT?Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.We value freedom, collegiality, loyalty, and solidarityWe foster empathy, curiosity, courage, humility, and integrityWe care for the world we live inYour Journey With UsWe aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:Initial screening call with Richemont Talent TeamInterview with the Senior HR Manager + written task to be setInterview with the Hiring Manager