2nd Line IT Support Engineer
2 weeks ago
2nd Line IT Support Engineer
Permanent, Full Time
Stevenage (on-site)
We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation.
Please note, the successful candidate will be required to complete security clearance for this role.
About The Role
The role is to assist the delivery of IT Services to the end client through supply of contracted services, including but limited to the below;
● Incident and request ownership and management
● Second Line support for software and hardware fault resolution
● Installation, moves and addition services in relation to IT equipment on customer sites
● Contribute to activities of all onsite SCC teams as required
● Software installation and remediation
● Analysis of IT tickets, prioritising accordingly
● Follow local asset management policies and procedures
● Planning and direction of own activities with minimal management supervision.
● Meet or exceed the SLA commitments
● Contribute to activities of all onsite SCC teams as required
● Proactive search for improvements & ensuring these are captured & progressed
● Work with onsite management to develop and improve the service being provided
● Adhere, at all times, to company policies and procedures
● To ensure safe working environment with regards to local Fire, Security and Health & Safety
regulations
About You
● Good knowledge of Microsoft desktop operating systems
● A customer-oriented approach with excellent communication and organisational skills.
● Ability to effectively influence and negotiate with personnel at various organisational levels.
● Strong analytical, creative problem solving and planning skills to achieve results.
● Ability to manage & create documents which are professional & articulate.
● Ability to handle difficult and demanding customer environments.
● ITIL awareness
About the Organisation
Europe's largest privately-owned IT business, continuously pushing to help clients succeed through IT transformation and exceptional customer experiences.
A business where innovation is greater as we combine unique ideas, people and disciplines. A global company that is passionate about IT and continues to look to simplify the
complex.
-
2nd Line IT Support Engineer
1 week ago
Stevenage, United Kingdom SaluteMyJob Full time2nd Line IT Support EngineerIncrease your chances of an interview by reading the following overview of this role before making an application.Permanent, Full TimeStevenage (on-site)We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation.Please note, the successful candidate will be required to...
-
2nd Line IT Support Engineer
22 hours ago
Stevenage, United Kingdom SaluteMyJob Full time2nd Line IT Support EngineerIncrease your chances of an interview by reading the following overview of this role before making an application.Permanent, Full TimeStevenage (on-site)We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation.Please note, the successful candidate will be required to...
-
2nd Line IT Support Engineer
2 weeks ago
Stevenage, United Kingdom SaluteMyJob Full time2nd Line IT Support EngineerPermanent, Full TimeStevenage (on-site)We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation.Please note, the successful candidate will be required to complete security clearance for this role.About The RoleThe role is to assist the delivery of IT Services to the end...
-
2nd Line IT Support Engineer
1 week ago
Stevenage, United Kingdom SaluteMyJob Full timeJob Description2nd Line IT Support EngineerPermanent, Full TimeStevenage (on-site)We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation.Please note, the successful candidate will be required to complete security clearance for this role.About The RoleThe role is to assist the delivery of IT...
-
2nd Line IT Support Engineer
2 weeks ago
Stevenage, United Kingdom SaluteMyJob Full time2nd Line IT Support EngineerPermanent, Full TimeStevenage (on-site)We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation.Please note, the successful candidate will be required to complete security clearance for this role.About The RoleThe role is to assist the delivery of IT Services to the end...
-
2nd Line IT Support Engineer
2 weeks ago
Stevenage, United Kingdom SaluteMyJob Full time2nd Line IT Support Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security clearance for this role. About The Role The role is to assist the delivery of IT Services...
-
2nd Line IT Support Engineer
2 weeks ago
Stevenage, United Kingdom SaluteMyJob Full time2nd Line IT Support EngineerPermanent, Full TimeStevenage (on-site)We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation.Please note, the successful candidate will be required to complete security clearance for this role.About The RoleThe role is to assist the delivery of IT Services to the end...
-
2nd Line Support
2 weeks ago
Stevenage, Hertfordshire, United Kingdom SaluteMyJob Full time2nd Line IT Support Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security clearance for this role. About The Role The role is to assist the delivery of IT...
-
2nd Line Support
2 weeks ago
Stevenage, Hertfordshire, United Kingdom SaluteMyJob Full time2nd Line IT Support Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security clearance for this role. About The Role The role is to assist the delivery of IT...
-
2nd Line Support
12 hours ago
Stevenage, Hertfordshire, United Kingdom SaluteMyJob Full timeJob Description 2nd Line IT Support Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security clearance for this role. About The Role The role is to assist...
-
2nd Line IT Support Engineer
2 weeks ago
Stevenage, Hertfordshire, United Kingdom SaluteMyJob Full time2nd Line IT Support Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security clearance for this role. About The Role The role is to assist the delivery of IT Services...
-
2nd Line IT Support Engineer
2 weeks ago
Stevenage, Hertfordshire, United Kingdom SaluteMyJob Full time2nd Line IT Support Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security clearance for this role. About The Role The role is to assist the delivery of IT Services...
-
2nd Line IT Support Engineer
12 hours ago
Stevenage, Hertfordshire, United Kingdom SaluteMyJob Full timeJob Description 2nd Line IT Support Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security clearance for this role. About The Role The role is to assist the...
-
2nd Line IT Support Engineer
2 weeks ago
Stevenage, Hertfordshire, United Kingdom SaluteMyJob Full timeWe are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security clearance for this role. About The Role The role is to assist the delivery of IT Services to the end client through supply of contracted services, including...
-
Remote 2nd Line Support Analyst
3 weeks ago
Stevenage, Hertfordshire, United Kingdom Nexus Jobs Limited Full timeJob Description Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company / project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners / staff in coming into and operating within the Manufacturing...
-
QA Responsible Engineer
6 days ago
Stevenage, United Kingdom Line Up Aviation Full time**My client is looking for a QA Responsible Engineer.** **Pay: £35.00 per hour via Umbrella (Inside IR35)** **Location: Stevenage** **Contract: 12 months** **Hours: 37 hours per week Monday - Friday (Onsite full time)** **Job Profile** **Lead and assure quality excellence of processes & products for Spacecraft Production in Stevenage and** **Work alongside...
-
EUC Engineer
4 weeks ago
Stevenage, United Kingdom SCC Full timeContract Type : Permanent, full time Salary Package: Competitive plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year Hours: Monday – Friday (Flexibility is required to cover the hours of :am to :pm, rota basis) Interview Process: -stage process Why SCC? An inclusive workplace Excellent...
-
SQL Application Support Engineer
23 hours ago
Stevenage, Hertfordshire, United Kingdom Security Cleared Jobs Full timeApplication Support Engineer / 2nd line Support 6 Months Contract Inside IR35 A well established consultancy firm is looking for an Application Support Engineer to join their IT Infrastructure team on a contract basis. As an Application Support Engineer you will be responsible for end user support across 3 major sites supporting 2000 + users daily. ...
-
1st Line Support
7 days ago
Stevenage, United Kingdom Shift F5 Limited Full time**1st Line Support / Helpdesk Engineer - Stevenage - £25k** Supporting Users / Basic networking / TCP/IP Get in touch if the following sounds like you: **Hands on enthusiastic IT professional who is quick to learn **Interested in Networking & TCP/IP **Experience working in an Windows IT Support / Helpdesk role **Interested working with Databases and...
-
Digital Test Design Engineer
4 weeks ago
Stevenage, United Kingdom Line Up Aviation Full timeOn behalf of our client, we are seeking a Digital Test Design Engineer to join on an initial 6-month contract. As the Digital Test Design Engineer, your main duty will be towards the generation of software and validation of ground-based test systems capableof carrying out both proof-of-design and performance tests within a world leading high-tech space...