Customer Service Executive
3 weeks ago
Graduate Customer Service Consultant:
Are you a graduate looking to enter the growing renewable energy industry?
This is the perfect entry level position to join and develop within a sustainable business
OXBO is working alongside one of the UK's most significant renewable energy supply companies, enabling the UK's transition to a low carbon economy.
The client is looking for a Graduate Customer Service Consultant, to be the primary point of contact for our commercial, SME (Small and Medium Enterprises), and industrial customers, ensuring that their electricity supply needs are met with professionalism and efficiency.
Responsibilities:
- Serve as the first point of contact for all customer inquiries, including billing, service connections, outages, and account management.
- Address and resolve complaints in a timely and effective manner, escalating complex issues when necessary.
- Build and maintain strong relationships with commercial, SME, and industrial customers.
- Assist customers in understanding and managing their electricity consumption to optimise efficiency and costs.
- Ensure timely documentation and follow-up of all customer interactions in the CRM system.
- Monitor service delivery timelines and coordinate with relevant departments to meet customer expectations.
- Assist in onboarding new customers, including contract setup and service activation.
- Educate customers on self-service tools and energy management resources.
- Communicate planned outages, policy updates, and service changes effectively to minimise disruption and costs.
- Solicit feedback from customers and suggest service improvements to enhance satisfaction.
Requirements:
- Bachelor's degree
- Experience in customer service is a plus
- Excellent communication and interpersonal skills.
- Problem-solving abilities with a customer-first approach.
- Proficiency in using CRM software and Microsoft Office Suite.
- Strong organisational skills and ability to multitask.
- Familiarity with electricity supply operations and energy efficiency concepts is a plus.
-
Sales Executive
3 days ago
Oxford, Oxfordshire, United Kingdom Jago Consultants Full timeJob Description Our client is a main Dealer who is looking to recruit an experienced Sales Executive to join their team. Sales Executive role: To meet and greet customers, qualify their needs and demonstrate vehicles accordingly. To discuss funding, and sell additional F&I products. To build and maintain your customer database. To follow a sales...
-
Customer Service Specialist
3 days ago
Oxford, Oxfordshire, United Kingdom Vriendenvanzhga Full timeJoin to apply for the Customer Service Specialist - Oxford - £Competitive role at Stichting Vrienden van Zonnehuisgroep Amstelland.Are you an experienced operations professional with a passion for customer service and order management? We're looking for a Customer Service Specialist to ensure smooth order processing, resolve shipment issues, and improve...
-
IT Sales Executive
5 days ago
Oxford, Oxfordshire, United Kingdom Clearwater People Solutions Full timeAVAILABLE NOWIT Sales Executive WantedOur client is seeking an IT Sales Executive to join their team on a permanent basis. The IT Sales Executive will be joining an expanding IT Sales company, driving sales and working in a fast-paced office environment. The IT Sales Executive must have a hunger, passion and drive for sales and must have a proven IT Sales...
-
Customer Service Representative
4 weeks ago
Oxford, Oxfordshire, United Kingdom Astrantia Talent Full timePosition: Customer Service Coordinator based in OxfordshireAstrantia Talent is proud to be the recruitment partner for a business that has been operating and expanding internationally to establish themselves as a leading distributor of Polymers and Chemicals worldwide.Position Overview:We are currently seeking a highly organised and customer-focused...
-
Customer Service Representative
3 weeks ago
Oxford, Oxfordshire, United Kingdom Astrantia Talent Full timePosition: Customer Service Coordinator based in OxfordshireAstrantia Talent is proud to be the recruitment partner for a business that has been operating and expanding internationally to establish themselves as a leading distributor of Polymers and Chemicals worldwide.Position Overview:We are currently seeking a highly organised and customer-focused...
-
Account Executive
3 days ago
Oxford, Oxfordshire, United Kingdom Currys Full timeRole overview: Account Executive OxfordCurrys, Oxford (L02401)PermanentFull Time 30-39 hours per week, with flexibility to work additional hours£13.32 per hour (London stores will get an additional £0.45 per hour), plus an average bonus per hour of £1.77 At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's...
-
CRM Executive
2 weeks ago
Oxford, Oxfordshire, United Kingdom Isme People Full timeJob Title: CRM ExecutiveLocation: Oxford, UKCompany: Leading Retail Brand About Us: Join one of the UKs most dynamic retail brands, where innovation and customer experience come first. As a CRM Executive at our Oxford-based office, youll play a pivotal role in driving customer engagement, retention, and acquisition through effective email campaigns and...
-
Account Executive
3 days ago
Oxford, Oxfordshire, United Kingdom Currys Full timeJob Description Role overview: Account Executive OxfordCurrys, Oxford (L02401)PermanentFull Time 30-39 hours per week, with flexibility to work additional hours£13.32 per hour (London stores will get an additional £0.45 per hour), plus an average bonus per hour of £1.77 At Currys we're united by one passion: to help everyone enjoy amazing...
-
Account Executive
4 days ago
Oxford, Oxfordshire, United Kingdom Currys Full timeRole overview: Account Executive OxfordCurrys, Oxford (L02401)PermanentFull Time 30-39 hours per week, with flexibility to work additional hours£13.32 per hour (London stores will get an additional £0.45 per hour), plus an average bonus per hour of £1.77 At Currys we're united by one passion: to help everyone enjoy amazing technology.Applying for this...
-
Commercial Contracts and Procurement Lawyer
3 days ago
Oxford, Oxfordshire, United Kingdom Service Care Solutions Full timeJob Description Service Care Solutions are currently working alongside a well-known combined authority based in Oxfordshire. They are looking for a Commercial Contract and Procurement Lawyer to join their expanding legal team. This is an excellent opportunity to work amongst legal experts and progress your career. This role pays a competitive rate of...
-
Customer Service Manager B2C
3 weeks ago
Oxford, Oxfordshire, United Kingdom Vertical Advantage Full timeWe are looking for an experienced Customer Service Manager who has eComm/B2C experience to join a well established Retail business in the Oxford area, you will be responsible for a team of Customer Service Advisors as well as both B2B and B2C channels.Job PurposeMaintain excellent service levels for customers across all interaction points.Develop a motivated...
-
Customer Service Manager B2C
3 weeks ago
Oxford, Oxfordshire, United Kingdom Vertical Advantage Full timeWe are looking for an experienced Customer Service Manager who has eComm/B2C experience to join a well established Retail business in the Oxford area, you will be responsible for a team of Customer Service Advisors as well as both B2B and B2C channels.Job PurposeMaintain excellent service levels for customers across all interaction points.Develop a motivated...
-
National Account Executive
2 weeks ago
Oxford, Oxfordshire, United Kingdom DCS Group (UK) Ltd Full timeJoin DCS Group as a National Account Executive and work directly with some of the world's most iconic brands in Health, Beauty, and Household products With a reputation as a leading Distributor, Manufacturer, and Exporter, DCS is a partner of industry giants like Procter & Gamble, Unilever, and Johnson & Johnson, and we're on a mission to grow further. Our...
-
Account Executive
2 hours ago
Oxford, Oxfordshire, United Kingdom Paritas Recruitment Full timeAccount Executive - Energy SectorOxford, England Hybrid Working ModelSolid Base Salary + BonusThe fastest growing Energy analytical company is hiring a new Account Exec.I am working with a dynamic and rapidly expanding energy analytics company with a strong footprint Globally. Now seeking a highly skilled and motivated Account Manager to join the commercial...
-
Business Development Executive
2 weeks ago
Oxford, Oxfordshire, United Kingdom AJB Group Full timeBusiness Development ExecutiveFull job descriptionThis is an exciting opportunity for a dynamic and energetic person to join a growing company specialising in market leading services for commercial clients. This position provides an ideal opportunity for the right person to join and progress in a close knit professional company. You will be primarily...
-
Business Development Executive
1 week ago
Oxford, Oxfordshire, United Kingdom AJB Group Full timeBusiness Development Executive Full job description This is an exciting opportunity for a dynamic and energetic person to join a growing company specialising in market leading services for commercial clients. This position provides an ideal opportunity for the right person to join and progress in a close knit professional company. You will be primarily...
-
Customer Service Engineer
3 weeks ago
Oxford, Oxfordshire, United Kingdom Total Recruitment Group Full timeCustomer Success Engineer AI-Powered Software Development??Remote (Monthly visits to Oxford)??Up to £40,000 + Share Options??Company Size: 60Are you asoftware-savvy professionalwith a passion for helping customers succeed? Do you enjoy working withcutting-edge AI technologythat is transforming the way software is developed?If you're looking for the next...
-
Sales Executive
2 weeks ago
Oxford, Oxfordshire, United Kingdom WR Logistics Full timeSales Executive required for a multi national's Foodservice brand based in Oxfordshire.Sales Executive MUST have a proven track record in Field Sales, covering OX and HP postcodes.The role is Regional and covers Oxfordshire.Foodservice industry sales experience is highly desirable. Great sales professionals with the appetite to achieve great results from...
-
Customer Service Operations Manager
7 days ago
Oxford, Oxfordshire, United Kingdom Tripadvisor Full timeCustomer Service Operations Manager (Multilingual English & Spanish) About Viator:Viator is a Tripadvisor company that makes it easy to find and book something you'll love to do. With an industry leading selection of high-quality experiences, Viator gives millions of travellers a month something new to discover, both near and far from home. We believe...
-
Executive IT Support Engineer
2 weeks ago
Oxford, Oxfordshire, United Kingdom Human Capital Ventures Full timeOur client is a leading organization that continues to see growth through business acquisition and has a very exciting opportunity for an Executive IT Support Engineer to join their team, delivering service excellence to some 15,000+ users (including VIPs and Executives) spanning multiple global office locations.As an Executive IT Support Engineer, you'll...