Quality Assurance Business Partner

5 days ago

York, United Kingdom Brainkind Full time

Quality Assurance Business Partner

21 Hours per week

£43,152 per annum FTE

As a Quality Assurance Business Partner, you will support us to provide an outstanding level of service, to our teams, which enables us to provide person-centred care & support to all of the people who use our services. We are looking for Quality Assurance Business Partners to join our Quality Assurance team to support our services, across our regions. We are looking for candidates with a `Can do’ attitude, who have vast experience within the health and social care sector;
Including having experience as a Registered Manager. As well as experience or awareness of Health & Social Care regulation and inspection frameworks we’re looking for candidates with a keen interest in driving up quality and those who will ensure that innovation is promoted within our services.

About Us:

Brainkind is a leading UK charity that works alongside people with an acquired brain injury, autism, and learning or physical disabilities to help them live as independently as possible. Our teams across the UK support people to move forward with their lives. It’s a special feeling to share their individual journeys and play a part in the progress they make. Our employees are incredibly passionate about the jobs they do – you’ll find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.

The Role:

As a Quality Assurance Business Partner, you’ll work in partnership with Regional Managers to drive our all our services towards `Outstanding’ quality through ongoing analysis and planned service reviews within their portfolio of services, reporting on service compliance and best practice, with the aim of supporting our services to achieve ‘Outstanding’ regulatory ratings. We are looking for candidates with strong coaching abilities and the excellent communication skills it takes to collaborate with people at different levels, including Regional, Area and Service Managers and to our support functions. Detail-orientated and resilient with plenty of initiative, you thrive under pressure and are comfortable with change – but above all, you’ll be focused on delivering high quality services to the people we support across the organisation.

For the demanding but rewarding role of Quality Assurance Business Partner, you must be prepared to travel across the designated region/portfolio of services and when required to services in other regions.

Main responsibilities:

- Use the agreed structure to provide regular timely oversight and analysis of quality within all services across your designated portfolio of services;
using a range of methodologies assess and identify risk, develop agreed priorities and plans to assess the quality of services within Brainkind.

- Produce accurate, evidence-based reports in a timely manner clearly outlining levels of compliance and key priority areas for managers to focus on following a quality assurance visit.

- Provide practical assistance to improve quality in areas visited and in own areas of expertise to the operational managers in services.

- Collaborate with the Regional Managers in devising updated ways of working to improve quality – singly and in agreed defined groups.

- Gather, evaluate and analyse data relating to quality measures using Datix and other sources across Brainkind with the purpose of improving quality.

- Carry out formal investigations in accordance with the Brainkind’s Complaints or Whistleblowing policies as appropriate, when requested to do so.

- Provide advice on relevant Health & Social Care legislation and good practice to Service Managers to support a shared approach to ongoing quality improvements.

To be considered for this role, you should have:

- Extensive experience and/or a qualification in a quality improvement related field or equivalent skills within another qualification

- Completed the Registered Managers Award (Level 4)

- Educated to level 5 NVQ or equivalent in a Health & Social-care related field.

- Level 5 Diploma in Leadership & Management or equivalent management experience including quality assurance/improvement

- Health & Social Care - Professional qualification Nursing/Social Work or allied field.

- In depth knowledge of statutory requirements for the Health & Social Care sector, including health and social care regulations and guidance.

- Ability to analyse complex data and investigate problems to develop a range of solutions

- Experience of being Registered Care Home Manager with one of the UK regulators (CQC/CIW/CIS/HIS)

- Experience of using quality measures e.G. internal/external audits and experience of making improvements associated with such measures

Benefits Include:

- A competitive salary of £43,152 per annum FTE.

- Remote working – travel to services is required & overnight stays if required

- 7.6 weeks annual leave

- Group life assurance

- Company Pension

- Access to nationwide staff discounts for shopping, entertainment, leisure through Perkbox

- Long service and staff awards

- Excellent training and support with gaining professional qualifications.

- Blue Light Card Discounts

To join our friendly team, Click the apply now button

**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible.**

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.

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