Service Desk Lead
3 weeks ago
SERVICE DESK TEAM LEADER - (HYBRID - SHEFFIELD) KEY POINTS Leading first-line engineers within a growing Managed Service Provider (MSP)Hybrid working from Sheffield HQ (2-3 days in office)Hands-on leadership role with progression opportunitiesCompetitive salary (Up to £32,500) and ongoing training & development ABOUT THE CLIENT We're supporting an established technology business providing industry-leading managed IT services across the UK and Europe. Following new investment and continued growth, they're looking to appoint an experienced Team Leader to oversee a talented first-line support team. THE BENEFITS Hybrid working and flexible hoursOngoing learning and development supportClear career progression within a growing businessCollaborative, people-first culture THE TEAM LEADER ROLE As Team Leader, you'll manage day-to-day operations of a busy IT support desk, ensuring tickets are handled efficiently and SLAs are met. You'll coach and develop first-line engineers, oversee workload allocation, deliver product and process training, and act as an escalation point for complex issues. Working closely with the Support Management team, you'll also help shape departmental strategy, improve workflows, and ensure clients receive exce...
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Service Desk Lead
3 weeks ago
sheffield, United Kingdom Searchability® Full timeSERVICE DESK TEAM LEADER - (HYBRID – SHEFFIELD) KEY POINTS • Leading first-line engineers within a growing Managed Service Provider (MSP) • Hybrid working from Sheffield HQ (2–3 days in office) • Hands-on leadership role with progression opportunities • Competitive salary (Up to £32,500) and ongoing training & development ABOUT THE CLIENT...
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Service Desk Lead
3 weeks ago
Sheffield, United Kingdom Searchability Full timeSERVICE DESK TEAM LEADER - (HYBRID – SHEFFIELD) KEY POINTS • Leading first-line engineers within a growing Managed Service Provider (MSP) • Hybrid working from Sheffield HQ (2–3 days in office) • Hands-on leadership role with progression opportunities • Competitive salary (Up to £32,500) and ongoing training & development ABOUT THE CLIENT We're...
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Service Desk Lead
4 weeks ago
Sheffield, United Kingdom Searchability® Full timeSERVICE DESK TEAM LEADER - (HYBRID – SHEFFIELD)KEY POINTS • Leading first-line engineers within a growing Managed Service Provider (MSP) • Hybrid working from Sheffield HQ (2–3 days in office) • Hands-on leadership role with progression opportunities • Competitive salary (Up to £32,500) and ongoing training & developmentABOUT THE CLIENT We’re...
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Service Desk Lead
2 weeks ago
Sheffield, United Kingdom Searchability® Full timeSERVICE DESK TEAM LEADER - (HYBRID – SHEFFIELD)KEY POINTS • Leading first-line engineers within a growing Managed Service Provider (MSP) • Hybrid working from Sheffield HQ (2–3 days in office) • Hands-on leadership role with progression opportunities • Competitive salary (Up to £32,500) and ongoing training & developmentABOUT THE CLIENT We’re...
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Service Desk Lead
2 weeks ago
Sheffield, United Kingdom Searchability® Full timeSERVICE DESK TEAM LEADER - (HYBRID – SHEFFIELD)KEY POINTS • Leading first-line engineers within a growing Managed Service Provider (MSP) • Hybrid working from Sheffield HQ (2–3 days in office) • Hands-on leadership role with progression opportunities • Competitive salary (Up to £32,500) and ongoing training & developmentABOUT THE CLIENT We’re...
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Service Desk Lead
1 week ago
Sheffield, Sheffield, United Kingdom Searchability® Full time £26,000 - £32,500 per yearSERVICE DESK TEAM LEADER - (HYBRID – SHEFFIELD)KEY POINTS• Leading first-line engineers within a growing Managed Service Provider (MSP)• Hybrid working from Sheffield HQ (2–3 days in office)• Hands-on leadership role with progression opportunities• Competitive salary (Up to £32,500) and ongoing training & developmentABOUT THE CLIENTWe're...
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Service Desk Lead
7 days ago
Sheffield, United Kingdom Searchability® Full timeSERVICE DESK TEAM LEADER - (HYBRID – SHEFFIELD) KEY POINTS Leading first-line engineers within a growing Managed Service Provider (MSP) Hybrid working from Sheffield HQ (2–3 days in office) Hands-on leadership role with progression opportunities Competitive salary (Up to £32,500) and ongoing training & development ABOUT THE CLIENT We’re supporting an...
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Service Desk Lead
2 weeks ago
Sheffield, United Kingdom Searchability Full timeSERVICE DESK TEAM LEADER - (HYBRID - SHEFFIELD) KEY POINTS Leading first‑line engineers within a growing Managed Service Provider (MSP) Hybrid working from Sheffield HQ (2‑3 days in office) Hands‑on leadership role with progression opportunities Competitive salary (up to £32,500) and ongoing training & development ABOUT THE CLIENT We're supporting an...
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Service Desk Lead
3 days ago
Sheffield, United Kingdom Searchability Ltd Full timeSERVICE DESK TEAM LEADER - (HYBRID - SHEFFIELD) KEY POINTS Leading first-line engineers within a growing Managed Service Provider (MSP) Hybrid working from Sheffield HQ (2-3 days in office) Hands-on leadership role with progression opportunities Competitive salary (Up to £32,500) and ongoing training & development ABOUT THE CLIENT We're supporting an...
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Service Desk Lead
7 days ago
Sheffield, United Kingdom Searchability Ltd Full timeSERVICE DESK TEAM LEADER - (HYBRID - SHEFFIELD)KEY POINTSLeading first-line engineers within a growing Managed Service Provider (MSP)Hybrid working from Sheffield HQ (2-3 days in office)Hands-on leadership role with progression opportunitiesCompetitive salary (Up to £32,500) and ongoing training & developmentABOUT THE CLIENTWe're supporting an established...
