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Internal Sales Support

2 months ago

Chesham, United Kingdom Insite Public Practice Recruitment Limited Full time

Internal Sales Support

Chesham, great sociable and fast paced team supporting the sales team

On behalf of our client, a leading manufacturer of innovative building products in the South East of England, we are seeking a dynamic and motivated Internal Sales Support Executive to join their growing team.

Our client, with a rich history spanning several decades and recent significant growth, is looking for a sales-driven individual to support their continued expansion in the UK market. This role offers an exciting opportunity to be part of a success story, with the company's turnover increasing from £3M to £22M in just a few years.

Internal Sales Support Key responsibilities:

  • Process and manage incoming customer orders, pro-forma invoices, and returns
  • Upsell products and identify opportunities to increase sales growth
  • Develop strong relationships with customers to maximise repeat business
  • Collaborate closely with the external sales team to drive sales and profitability
  • Meet personal and team targets, as well as set KPIs
  • Handle customer inquiries, complaints, and provide appropriate solutions
  • Ensure timely communication with warehouses for order fulfilment and dispatch
  • Manage incoming phone calls and email inquiries efficiently

The ideal candidate:

  • 1.5 - 3 years' experience in a busy office environment, preferably in internal sales (though not essential)
  • Strong people skills and results-driven mindset
  • Excellent communication skills, both written and verbal
  • Customer-focused with the ability to adapt to different situations
  • Proficient in Microsoft Office and quick to learn new systems
  • Ability to multi-task, prioritise, and manage time effectively
  • Team player with the capacity to work independently when required

Our client offers a competitive package, including:

  • Base salary of £26-28,000 per annum
  • Great bonus scheme
  • 25 days annual leave plus statutory holidays
  • Company pension scheme
  • Free car parking
  • Monday to Friday, 9am-5pm

This is an excellent opportunity for a customer-oriented individual to join a rapidly growing company with a strong market presence. If you are passionate about sales, customer service, and eager to contribute to a dynamic team, we want to hear from you.