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Operations Resilience Specialist

2 months ago

London, United Kingdom mbf Full time

Operations Resilience Specialist - Insurance / Business Continuity / Business Impact


Key Responsibilities


  • Manages and delivers analysis of Business Continuity Management capability for assurance and awareness to meet expectations of external and internal legal and regulatory requirements
  • Collaborates and coordinates with global Business Resilience activities to ensure alignment for UK & Europe – dependency mapping, systems reliance, people reliance and location reliance.
  • Conducts annual Business Impact Analysis & Business Continuity Plan reviews with process owners to ensure that organisational changes are captured
  • Engages with internal stakeholders to maintain, enhance and embed governance structure for resilience within the organisation.
  • Manages the compliance of organisational resiliency, regulatory and relevant policy requirements and support implementation activities
  • Delivers new controls and procedures in response to areas such as changes in regulation/legislation, feedback from the business, operational risk and technology changes.
  • Undertakes a systematic review of all policies, procedures and checklists to ensure they are robust, scalable and meet the business requirements as it continues to evolve.
  • Facilitates scenario testing activities (e.g. select the test scenario, create a test plan, facilitate briefing meetings, manage the exercise) in line with scenario testing requirements.
  • Leads with the drafting of reporting and implementation of any recommendations.


Skills, Knowledge & Experience


  • Excellent analytical and problem-solving skills
  • Strong verbal and written communication skills
  • Excellent interpersonal and the ability to work effectively with peers, management and subordinates
  • Strong project management, organising and planning skills to coordinate multiple sets of activities
  • Able to work on own initiative and be proactive
  • Enthusiastic, dedicated, hard working
  • Ability to identify and resolve / escalate complex problems with minimal guidance and oversight
  • Experience in projects and programmes relating to operational resilience, business continuity, IT continuity, crisis management, security, risk management
  • Experience of relevant International Standards for resilience, risk management, information security, service continuity and health & safety (ISO 27001, ISO22301, ITIL etc.)
  • Knowledge of key regulatory standards related to Operational Resilience


The Company


Tier 1 London Insurance Firm