CRM Solutions Architect

4 weeks ago


London, United Kingdom Harnham Full time

CRM SOLUTIONS ARCHITECT UP TO £95,000 + BENEFITS HYBRID - North West LondonIf you're an experienced Solutions Architect with strong CRM expertise and a passion for large-scale digital transformation, this is a fantastic opportunity to shape the future of enterprise technology for a nationally recognised organisation in the sporting sector.THE COMPANY:This organisation is embarking on a major digital transformation programme designed to modernise systems, improve data capability, and enhance customer engagement. You'll join during a pivotal stage in their journey, leading the replacement of a core CRM platform and helping to deliver enterprise-wide improvements in customer insight and marketing effectiveness.THE ROLE:As a Solutions Architect, you'll define and oversee the architecture for CRM, Customer Data Platform (CDP), and marketing technology systems-ensuring scalable, integrated, and future-proof solutions.Key responsibilities include:Lead solution design and architecture for CRM, CDP, and marketing technology platformsOversee the replacement of the existing CRM system and data migration to Microsoft DynamicsSupport the rollout of a new Customer Data Platform (CDP) for segmentation and analyticsTranslate business needs into robust, scalable solutionsAlign designs with the Enterprise Architecture strategy and long-term technology roadmapYOUR SKILLS AND EXPERIENCE:A successful Solutions Architect will bring:5-10 years' experience in Solutions ArchitectureStrong expertise in Microsoft Dynamics CRMProven ability to engage effectively with business and non-technical stakeholdersExperience working with external implementation partnersNice to have:Knowledge of Customer Data Platforms (CDP)Experience with marketing automation tools Background in large-scale digital transformation projectsTHE BENEFITS:You'll receive a salary of up to £95,000, depending on experience, plus a comprehensive benefits package. HOW TO APPLY:Please register your interest by sending your CV to Molly Bird via the apply link on this page.



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