CRM Solutions Architect

1 day ago

London, Greater London, United Kingdom Harnham Full time

CRM SOLUTIONS ARCHITECT
UP TO £95,000 + BENEFITS
HYBRID - North West London

If you're an experienced Solutions Architect with strong CRM expertise and a passion for large-scale digital transformation, this is a fantastic opportunity to shape the future of enterprise technology for a nationally recognised organisation in the sporting sector.

THE COMPANY:

This organisation is embarking on a major digital transformation programme designed to modernise systems, improve data capability, and enhance customer engagement. You'll join during a pivotal stage in their journey, leading the replacement of a core CRM platform and helping to deliver enterprise-wide improvements in customer insight and marketing effectiveness.

THE ROLE:

As a Solutions Architect, you'll define and oversee the architecture for CRM, Customer Data Platform (CDP), and marketing technology systems-ensuring scalable, integrated, and future-proof solutions.

Key responsibilities include:

  • Lead solution design and architecture for CRM, CDP, and marketing technology platforms
  • Oversee the replacement of the existing CRM system and data migration to Microsoft Dynamics
  • Support the rollout of a new Customer Data Platform (CDP) for segmentation and analytics
  • Translate business needs into robust, scalable solutions
  • Align designs with the Enterprise Architecture strategy and long-term technology roadmap

YOUR SKILLS AND EXPERIENCE:

A successful Solutions Architect will bring:

  • 5-10 years' experience in Solutions Architecture
  • Strong expertise in Microsoft Dynamics CRM
  • Proven ability to engage effectively with business and non-technical stakeholders
  • Experience working with external implementation partners

Nice to have:

  • Knowledge of Customer Data Platforms (CDP)
  • Experience with marketing automation tools
  • Background in large-scale digital transformation projects

THE BENEFITS:

You'll receive a salary of up to
£95,000
, depending on experience, plus a comprehensive benefits package.

HOW TO APPLY:

Please register your interest by sending your CV to Molly Bird via the apply link on this page.

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