Customer Service Executive

3 weeks ago


Bristol, United Kingdom Red King Resourcing Full time

Job Title: Customer Service ExecutiveLocation: Bristol, UKCompany Overview:My client is a dynamic and rapidly growing company based in the heart of Bristol. We pride ourselves on delivering exceptional service and innovative solutions to our clients, ensuring their satisfaction and success.Position Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. The successful candidate will play a key role in maintaining our reputation for excellence by providing outstanding support to our valued customers.Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and live chat.Assist customers with product information, pricing, orders, and returns.Resolve customer complaints and concerns in a courteous and efficient manner.Build and maintain strong, long-lasting customer relationships.Collaborate with internal teams to address customer needs and improve overall customer experience.Keep accurate records of customer interactions and transactions.Requirements:Proven customer service experience, preferably in a similar role.Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.Ability to multitask and prioritize in a fast-paced environment.Proficiency in MS Office and CRM software.A positive attitude and a passion for delivering exceptional service.Benefits:Competitive salary commensurate with experience.Opportunities for career advancement and professional development.Friendly and supportive work environment.Company-sponsored training and events.Health insurance and other benefits package.Please apply if you think this sounds like you



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