Enterprise Customer Success Manager
4 weeks ago
Were looking for an Enterprise Customer Success Manager to join our team in London. As a trusted advisor to our customers youll represent both the voice of Justt and the voice of the customer driving growth guiding clients through challenges and ensuring long-term success. Youll work across commercial technical and product functions partnering with diverse payment stakeholders externally and multiple internal teams to deliver measurable value and sustainable expansion.What youll doManage a portfolio of top-tier enterprise customers across commercial technical support and product dimensions Analyze portfolio performance combining data and customer feedback to generate actionable payment insightsIdentify and execute expansion opportunities end-to-end to achieve account growth targetsDefine and drive retention strategies through structured account plans to meet retention goalsLead business review meetings and engage senior management to strengthen multi-level stakeholder relationshipsAct as the go-to expert on new feature releases ensuring smooth and effective customer adoptionCollect and communicate client feedback to Product and R&D teams to influence roadmap prioritiesDeliver client training and enablement sessions to drive value realizationCollaborate cross-functionally with Sales Product and Marketing to expand Justts regional presenceRequirements:5 years of experience as a Customer Success Manager managing enterprise accountsProven track record in project management and cross-functional collaborationStrong analytical mindset with the ability to interpret data and translate it into insights and actionsDemonstrated success in building and growing long-term value-driven customer relationshipsComfortable operating in fast-paced dynamic environmentsWillingness to travel several times a yearExperience in the payments industry - an advantage Key Skills SAAS,Customer Service,Cloud,Healthcare,Account Management,CRM,Salesforce,Infrastructure,Client Relationships,New Customers,Territory,Trade shows,Sales Goals,Sales Process,Analytics Employment Type : None Experience: years Vacancy: 1
-
Enterprise Customer Success Manager
4 weeks ago
London, United Kingdom CyberArk Full timeAs an Enterprise Customer Success Manager at CyberArk you will use your skillset to build key relationships with your customer base to ensure the CyberArk product implementation is completed successfully. It will be your responsibility to work proactively with customers to use outcome-based reporting and KPIs to show a return on investment. With this in...
-
Enterprise Customer Success Manager
4 weeks ago
London, United Kingdom Intigriti Full timeYour missionAs an Enterprise Customer Success Manager (ECSM) at Intigriti you will be responsible for managing and growing our strategic enterprise accounts. You will serve as the trusted advisor to our most valuable clients ensuring they achieve maximum value from our platform while driving retention and expansion opportunities. This role requires deep...
-
Enterprise Customer Success Manager
3 weeks ago
London, United Kingdom CyberArk Full timeCompany DescriptionAbout CyberArk:CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle....
-
Enterprise Customer Success Manager
3 weeks ago
London, United Kingdom CyberArk Full timeCompany Description About CyberArk : CyberArk (NASDAQ: CYBR ), is the global leader in Identity Security . Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps...
-
Enterprise Customer Success Manager
5 days ago
London, Greater London, United Kingdom Navan Full timeAs an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. You'll be responsible for understanding customer requirements, implementing and onboarding new customers, conducting product...
-
Enterprise Customer Success Manager
4 weeks ago
London, United Kingdom Mews Full timeWere looking for an Enterprise Customer Success Manager to partner with Mews largest and most strategic customers helping them achieve their business goals while driving adoption growth and long-term success.In this role youll translate customer objectives into actionable growth initiatives guide them through every stage of their journey and ensure they...
-
Enterprise Customer Success Manager
1 week ago
London, Greater London, United Kingdom Justt Full timeWe're looking for an Enterprise Customer Success Manager to join our team in London. As a trusted advisor to our customers, you'll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. You'll work across commercial, technical, and product functions, partnering with...
-
Enterprise Customer Success Manager
1 week ago
London, Greater London, United Kingdom justt Full timeWe're looking for an Enterprise Customer Success Manager to join our team in London. As a trusted advisor to our customers, you'll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. You'll work across commercial, technical, and product functions, partnering with...
-
Enterprise Customer Success Manager
5 days ago
London, Greater London, United Kingdom Intigriti Full timeYour missionAs an Enterprise Customer Success Manager (ECSM) at Intigriti, you will be responsible for managing and growing our strategic enterprise accounts. You will serve as the trusted advisor to our most valuable clients, ensuring they achieve maximum value from our platform while driving retention and expansion opportunities. This role requires deep...
-
Enterprise Customer Success Manager
4 weeks ago
London, United Kingdom Secure Code Warrior Full timeOur mission at Secure Code Warrior is to make the digital world safer by helping companies secure their software through developer-driven a nutshell Secure Code Warrior gives developers the skills to write secure code. Our learning platform is the most effective secure coding solution because it uses agile learning methods for developers to learn apply and...
