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Technical Writer

3 months ago

Newcastle upon Tyne, United Kingdom LDNY People Full time

Role: Technical Writer

Location: Remote UK/Europe

Contract initially until the end of Dec 2024


Our client are seeking a skilled Technical Documentation Specialist to produce high-quality, concise, and clear documentation for cutting-edge IT projects. Collaborate with internal teams and external subcontractors, create end-user guides, and maintain technical terminology consistency. If you have a Bachelor's degree in a related field, excellent writing skills, and experience with Microsoft Office, Visio, SharePoint, and Enterprise Architecture tools, apply now and contribute to impactful IT documentation that makes a difference


Duties:

• Producing high-quality documentation that is appropriate for its intended audience

• Working with internal teams and external subcontractors on product and documentation requirements

• Writing clear and concise requirement, design, testing, installation and accreditation documentation

• Creating end-user documentation; including, tutorials, manuals, troubleshooting guides

• Editing, proofreading and revising/rewriting existing content

• Maintaining a coherent technical terminology and documentation set in the project


Skills and Experience:

We are looking for an individual with the following qualifications:

• Bachelor's degree in Engineering, Computer Science, Information Technology, Information Systems, or related field.

• Excellent IT technical writing and communication skills (English) with proven experience in a similar role

• Practical experience in working with Microsoft Office (spreadsheet, word processor and visualisation) tools

• Practical experience in working with Microsoft Visio

• Practical experience in working with Microsoft SharePoint to manage document repositories, configurations and content.

• Experience in using Enterprise Architecture tools

• Good knowledge of Enterprise IT infrastructures, Microsoft 365 and cloud computing technologies.

• Good knowledge of CIS Security and accreditation processes

• Former experience in NCIA and knowledge of the NATO/NCI Agency structure and CIS security/accreditation process and procedures (preferable)

• Ability to quickly grasp complex technical concepts in standards/product descriptions/manuals and make them easily understandable in text and pictures

• Good communication and interpersonal skills in order to work efficiently with internal technical teams and external subcontractors on product and documentation requirements

• Excellent formal writing skills in English

• A Certificate of Security Obligation will be required