Senior Associate, OPS Business Technology Liaison

1 month ago


Manchester, United Kingdom BNY Full time
Senior Associate, Business Technology Liaison

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Senior Associate, Business Technology Liaison to join our Corporate Actions and Income Global Business Support team. This role is located in Manchester, UK and will be working on a hybrid basis. (3 days a week in the office).

In this role, you'll make an impact in the following ways:
  • Analyzes and defines business requirements and functional or operational specifications for small to moderate sized projects.
  • Formulates and defines system scope and objectives. Interfaces with all areas of IT on behalf of the business to resolve IT matters and improve business processes.
  • Collects and defines business or functional requirements and translates them into functional design, test planning, and user documentation processes.
  • Formulates project scope, objectives, constraints and assumptions based upon user needs as well as knowledge of the application.
  • Participates in development of the functional design and user documentation by analyzing business process flows or client requests and identifying changes.
  • Uses knowledge of business needs to provide design support to software and application development teams.
  • Gathers information and provides analysis of business issues or client feedback for a specific function or application.
  • Trains users on new or enhanced applications and/or systems that are more straightforward in nature.
  • Supports testing of new or enhanced applications and/or systems.
  • Tasks include case development, requirement traceability analysis, test preparation, script writing, and functional test execution.
  • No direct reports.
To be successful in this role, we're seeking the following:
  • Bachelors degree or the equivalent combination of education and experience is required
  • Technical experience preferred
  • Business Analysis experience in a financial institution preferred, with proven analytical abilities
  • Knowledge of different project management methodologies (Agile, Waterfall, Scrum, Kanban, Lean)
  • Knowledge of business process mapping applications preferred (BPMN)
  • Experience with SQL and data analysis is a plus
  • Experience in generating process documentation and reports
  • Excellent communication tailored for a variety of target audiences
  • Excellent time management and task prioritization skills
  • Ability to learn quickly and take responsibility for own learning and development
  • Ability to prioritise, multi-task and work under time pressure
  • A team player, focused on consistently achieving both team and company goals
At BNY, our culture speaks for itself. Here's a few of our awards:
  • America's Most Innovative Companies, Fortune, 2024
  • World's Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
  • Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
  • Most Just Companies", Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg's Gender Equality Index (GEI), 2023


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