People Advisor

3 days ago

Tunbridge Wells, United Kingdom Robert Half Full time

Robert Half is exclusively partnering with an incident management organisation, in search for a People Advisor. Location: London based with 2 days per week on sites across (Tunbridge Wells (Kent), Kings Langley, Hampton. Salary: up to £40,000 The role: Supporting, guiding, and coaching People Managers across the locations to effectively manage a variety of people issues in line with Group processes and HR best practice.Key responsibilitiesManaging a variety of employee relations cases through to completion, including absence management, disciplinaries, grievances, flexible working, performance, and routine occupational health.Recording case updates on HR system and providing regular updates to key stakeholders.Upskill and coach People Managers on managing employee relations cases, using manager toolkits to support and constructively challenging approaches where appropriateDevelop and deliver training to People Managers, supporting their development with managing employee relations casesAdvise on relevant policies and processes remotely and face to faceManaging recruitment campaigns from advert through to appointment, and on-boarding, including sourcing, screening, and supporting with interviews / assessment centresBuild relationships with stakeholders, including People Team and Departmental/Team Managers across the GroupDevelop a comprehensive understanding of Activate Group to be able to provide clear and consistent support to all business areasInput into policy/process reviews and updates, providing insight to People PartnersSupport People Operations Team with a variety of HR queries, including administrative support where required and acting as a point of escalationSupport on a range of projects to improve the team member experience and operational deliveryProvide advice to People Managers on non-complex health and safety queries, escalating to the Head of Health, Safety & Environment where appropriateAct as an ambassador for the Group Values, ensuring that the values are embedded in every stage of the team member journey.Skills and experienceExperience of managing a high-volume employee relations caseload within an HR shared service modelExperience of managing recruitment campaignsStrong attention to detail with first class written and verbal communication skills Good knowledge of UK employment law, relevant legislation and employee relations best practicePrevious experience in a contact centre or bodyshop environment is desirable but not essentialCIPD Level 5 qualified/working towards (or equivalent experience)

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