Service Advisor

2 weeks ago


Preston, United Kingdom The Solution Automotive Full time

Service Advisor - Preston Area

Franchised Motor Dealership

Our client, a very well established dealer group with a fantastic reputation, is looking to recruit an experienced Service Advisor to join their aftersales team within their state-of-the-art dealership

Salary: Basic - £26,000

OTE - £32,000

Hours: Monday to Friday - 8am - 6pm

Saturdays - 8:30am - 1pm (rota'd 1 in 4)

As a Service Advisor, you will benefit from continuous training opportunities through their in-house brand development. This is truly an exciting opportunity with potential for progression opportunities within a larger family

Job Role:

  • Booking MOTs, services and other repair work for our customers
  • Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer
  • Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes
  • Managing a high-volume of customers daily as well as telephone calls and online booking queries
  • Informing customers of turnaround times and ensuring effective communication throughout the time when a customers' car is in the workshop

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