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Key Account Manager

2 months ago


Hitchin, United Kingdom I Love My Job Ltd Full time
  • Remote - 1-2 days in Hertfordshire
  • £40-£48k base salary + commission + bonus

Leading consumer brand within the gift + lifestyle industry is recruiting for new Key Account Manager to join their team. This is a great company with a positive, empowering culture - fantastic products and a great team.The primary role as Key Account Manager is to maximise growth in revenue for the business by building and managing a selection of their existing key and strategic accounts whilst identifying and pursuing new business opportunities.Key responsibilities and accountabilities in this Key Account Manager role:

  • Develop and implement the business development strategy to achieve ambitious growth goals in the UK and internationally
  • Ensure KPIs, budgets and targets are met.
  • Manage a selection of the company’s key and strategic accounts, developing strong, positive relationships, building brand loyalty and providing excellent customer service at all times.
  • Seek opportunities to re-engage dormant accounts, learning from their previous experiences.
  • Identify new business opportunities with a strategic approach and long-term view.
  • Grow and diversify the company’s distributor network to enhance market reach and penetration.
  • Assess, roll out and manage an agent/rep network in the UK and US.
  • Improve sell through, monitoring and analysing stock levels and implement strategy to reduce stock profitably.
  • Proactively meet with existing and potential customers to present new collections and assist with selections and range-planning, where necessary.
  • Work closely with other sales team members to help them maintain and grow existing customer accounts.
  • Work closely with Operations team to assist with stock forecasting and to ensure orders are delivered accurately and efficiently to customer requirements.
  • Analyse market trends and competitor activity, identifying new product opportunities and potential hurdles/barriers to growth.

Experience & skills required for the role:

  • Minimum of 4 years experience in a similar wholesale Account Management/Business Development role within consumer products.
  • Experience of working within toy, greetings or related lifestyle product is desirable
  • Experience of working with B2B and UK key accounts is essential. Experience in developing, driving and delivering new business in the UK and internationally is desirable
  • A passion for brand and product and a love of retail, with a commercial and strategic approach.
  • A first-class communicator and excellent relationship builder, both internally and externally, at all levels.
  • Strong sales and negotiation skills.
  • Proactive, self-motivated, deadline driven approach with the ability to work on your own initiative as well as within a KPI driven environment.
  • Energetic, personable and efficient manner that reflects the ethos of the brand.
  • Excellent attention to detail and the desire to always go the extra mile.
  • Good understanding of forecasting and sales reporting, with the ability to analyse sales figures.
  • A proactive problem solver with the ability to foresee problems and propose solutions.
  • Adaptable and resilient in the face of challenges and changes in the business environment.
  • A genuine team player who is flexible, positive, and loves being part of a brilliant team