ServiceNow Programme Director

4 weeks ago


Liverpool, United Kingdom JSS Transform Full time

ServiceNow Programme Director


My Global Technology Providing Client is looking for a ServiceNow Programme Director who will play a pivotal role in overseeing the end-to-end implementation of ServiceNow across their organization.


Your responsibilities will include:

  • Developing and executing a comprehensive implementation strategy aligned with business objectives.
  • Leading a cross-functional team of project managers, developers, analysts, and stakeholders to ensure successful delivery.
  • Establishing governance frameworks, project timelines, and resource allocation plans.
  • Collaborating with key stakeholders to gather requirements, prioritize initiatives, and drive continuous improvement.
  • Managing project risks, issues, and dependencies effectively to ensure timely delivery and budget adherence.
  • Providing strategic guidance and thought leadership to drive innovation and maximize the value of ServiceNow within the organization.


Skills and Experience:

  • Proven experience leading large-scale End to End ServiceNow implementations or similar IT transformation projects.
  • Deep understanding of IT Service Management processes and best practices.
  • Strong leadership skills with the ability to inspire and motivate cross-functional teams.
  • Excellent communication and stakeholder management skills.
  • Strategic thinker with a track record of driving business results through technology initiatives.
  • ServiceNow certifications (e.g., Certified Implementation Specialist) are a plus.


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