Case Management Team Leader

3 days ago


Liverpool, United Kingdom Riverside Group Full time
Job Title:  Case Management Team LeaderContract Type: PermanentSalary: £42,849.51 per annum (£47,195.80 per annum is achieved after 12 months successful performance in the role) Working Hours: Full Time 35 hoursWorking Pattern: Monday to FridayLocation: Hybrid, LiverpoolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Case Management Team LeaderAs a Case Management Team Leader, you will assist the Repairs Manager to develop a robust case management service for legal disrepair, ensuring legal compliance, customer satisfaction and achievement of our obligations and that claims are dealt with effectively to reduce the Group’s financial liability.You will lead the Case Management Officers in managing all customer and colleague enquiries around complex repairs, legal and non-legal disrepair cases, complaints, and alternative dispute resolution. To include liaison with internal and external stakeholders, managing the customer experience and any support function associated within Case Management responsibilities.

  • Liverpool, United Kingdom Riverside Group Full time

    Job Title:  Case Management Team LeaderContract Type: PermanentSalary: £42,849.51 per annum (£47,195.80 per annum is achieved after 12 months successful performance in the role) Working Hours: Full Time 35 hoursWorking Pattern: Monday to FridayLocation: Hybrid, LiverpoolIf you share our values and are excited about making a significant impact at...


  • Liverpool, United Kingdom Riverside Group Full time

    Job Title: Case Management Team LeaderContract Type: PermanentSalary: GBP42,849.51 per annum (GBP47,195.80 per annum is achieved after 12 months successful performance in the role) Working Hours: Full Time 35 hoursWorking Pattern: Monday to FridayLocation: Hybrid, LiverpoolIf you share our values and are excited about making a significant impact at...


  • Liverpool, United Kingdom Riverside Full time

    Job Title: Case Management Team Leader Contract Type: Permanent Salary:  £42,849.51 per annum (£47,195.80 per annum is achieved after 12 months successful performance in the role)  Working Hours: Full Time 35 hours Working Pattern:  Monday to Friday Location:  Hybrid, Liverpool   If you share our values and are excited about making a...


  • Liverpool, Liverpool, United Kingdom Riverside Full time

    About the RoleWe are seeking an experienced Case Management Team Leader to join our team at Riverside. As a key member of our Asset Management team, you will play a crucial role in leading our Case Management Officers in delivering a high-quality service to our customers.Key ResponsibilitiesLead and manage a team of Case Management Officers to ensure the...


  • Liverpool, Liverpool, United Kingdom Riverside Full time

    About the RoleWe are seeking an experienced Case Management Team Leader to join our team at Riverside. As a key member of our Asset Management team, you will play a crucial role in leading our Case Management Officers in delivering a high-quality service to our customers.Key ResponsibilitiesLead and manage a team of Case Management Officers to ensure the...


  • Liverpool, Liverpool, United Kingdom Riverside Full time

    About the RoleWe are seeking an experienced Case Management Team Leader to join our team at Riverside. As a key member of our Asset Management team, you will play a crucial role in developing and implementing a robust case management service for legal disrepair, ensuring compliance, customer satisfaction, and achievement of our obligations.Key...


  • Liverpool, Liverpool, United Kingdom Riverside Full time

    About the RoleWe are seeking an experienced Case Management Team Leader to join our team at Riverside. As a key member of our Asset Management team, you will play a crucial role in developing and implementing a robust case management service for legal disrepair, ensuring compliance, customer satisfaction, and achievement of our obligations.Key...


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    About the RoleRiverside Group is seeking a highly skilled and experienced Case Management Team Leader to join our team. As a key member of our organization, you will play a vital role in developing and implementing a robust case management service for legal disrepair.Key ResponsibilitiesAssist the Repairs Manager in developing and implementing a case...


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    About the RoleRiverside Group is seeking a highly skilled and experienced Case Management Team Leader to join our team. As a key member of our organization, you will play a vital role in developing and implementing a robust case management service for legal disrepair.Key ResponsibilitiesAssist the Repairs Manager in developing and implementing a case...

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