Customer Relations Advisor
4 weeks ago
Monday 9.00am - 5.30pm (37.5 hours per week)£26,555 p/aPermanentOur client has an exciting opportunity to join the customer service team as a customer relations advisor. The central complaints department supports teams across the UK managing escalated complaints from first point contact through to resolution.The customer relations advisor will provide the highest level of customer care, service and resolution, supporting high profile cases and escalations to the leadership team.Main responsibilities: * To own and manage customer issues and complaints, ensuring customers are kept informed at all times * Resolve all issues in a timely and efficient manner whilst maintaining financial loss for the business * Accurately record complaints received, handled and resolution in line with compliance and business guidelines * Build relationships with stakeholders and be a point of contact for all colleagues across the business * Take ownership of your personal developmentSkill & experience: * High attention to detail * Decision making skills with the ability to find the root cause * Perform well under pressure * Ability to convers at all levels * Excellence in complaint handling, resolution and compliance * Professional letter writing skills desirable * Good working knowledge of Microsoft Word, Excel * Ability to adapt to changeInterested?Please apply below.If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website.The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated
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Customer Relations Advisor
4 weeks ago
Rothwell, West Yorkshire, United Kingdom The Caraires Consultancy Full timeMonday 9.00am - 5.30pm (37.5 hours per week)£26,555 p/a Permanent Our client has an exciting opportunity to join the customer service team as a customer relations advisor. The central complaints department supports teams across the UK managing escalated complaints from first point contact through to resolution. The customer relations advisor will...
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Customer Relations Advisor
4 weeks ago
Rothwell, City and Borough of Leeds, United Kingdom The Caraires Consultancy Full timeMonday 9.00am - 5.30pm (37.5 hours per week)£26,555 p/aPermanentOur client has an exciting opportunity to join the customer service team as a customer relations advisor. The central complaints department supports teams across the UK managing escalated complaints from first point contact through to resolution.The customer relations advisor will provide the...
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Customer Service Advisor
4 weeks ago
Rothwell, West Yorkshire, United Kingdom The Caraires Consultancy Full timePermanent Our client has an exciting opportunity to join the customer service team as a customer relations advisor. The central complaints department supports teams across the UK managing escalated complaints from first point contact through to resolution. The customer relations advisor will provide the highest level of customer care, service and...
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Mortgage and Protection Advisor
3 weeks ago
Rothwell, United Kingdom Rayner Personnel Full timeEmployed Mortgage and Protection Advisor Location: Rothwell Are you a highly motivated individual with a passion for providing exceptional financial guidance?My client is looking for you to join their dynamic team and embark on an exciting journey where your expertise will shape the financial futures of our valued clients. Benefitsbasic salary ranging...
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Customer Service Administrator
1 week ago
Rothwell, United Kingdom Match Recruitment Full timeCustomer Service AdministratorSalary: £21,666 per annum/ £11.90 per hour35 hours per week: Monday – Thursday, 9am – 5pm (30 min break) and Friday, 9am – 2pm (no break).Surrounding village to Kettering. Office basedHolidays: 33 days (including Bank Holidays)PermanentMatch Recruitment are recruiting on behalf of their client based near Kettering. Our...
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Optical Assistant
1 week ago
Rothwell, United Kingdom Specsavers Full time**Experienced Optical Assistant** **Location: Rothwell, Leeds** **Salary: depending on experience, plus a monthly reward scheme, health benefits and Specsavers perks (after probation)** **Working hours: Full time - 40 hours or part time - minimum of 3 full days - weekend working essential** **Experience level: Previous Optical experience is essential for...
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Optical Assistant
4 days ago
Rothwell, United Kingdom Specsavers Full time**Experienced Optical Assistant** **Location: Rothwell, Leeds** **Salary: depending on experience, plus a monthly reward scheme, health benefits and Specsavers perks (after probation)** **Working hours: Full time - 40 hours or part time - minimum of 3 full days - weekend working essential** **Experience level: Previous Optical experience is essential for...
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Mortgage and Protection Advisor
4 days ago
Rothwell, West Yorkshire, United Kingdom Rayner Personnel Full time €28,000 - €34,000Employed Mortgage and Protection Advisor Location: Rothwell Are you a highly motivated individual with a passion for providing exceptional financial guidance? My client is looking for you to join their dynamic team and embark on an exciting journey where your expertise will shape the financial futures of our valued clients. Benefits basic salary ranging...
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Mortgage and Protection Advisor
3 weeks ago
Rothwell, West Yorkshire, United Kingdom Rayner Personnel Full timeEmployed Mortgage and Protection Advisor Location: Rothwell Are you a highly motivated individual with a passion for providing exceptional financial guidance? My client is looking for you to join their dynamic team and embark on an exciting journey where your expertise will shape the financial futures of our valued clients. Benefits basic salary ranging...