Operations Agent
1 month ago
We are currently looking for an Operations Agent that acts as the face of the Service Centre at our Exeter Site EX5 2GB.
You will be responsible for providing excellent customer service both internally and externally.As an Operations Agent you are responsible for ensuring that the day to day customer facing activities within the service centre are completed to the required standards. You will be required to ensure that all internal and external visitors to the Service Centre are handled in the appropriate manner and act as Service Centre Receptionist at times.
The Operations Agent you will be measured upon customer satisfaction. This role is diverse requiring a high level of attention todetail and exceptional problem solving skills. You must be an excellent communicator and team player with the ability to build up effective relationships in order to deliver great service quality and enhance our customer experience. You remain calm under pressure and go the extra mile to resolve any problems which may arise.
Shift Available:
Monday to Friday: 3:00pm to 7:00pm
Hourly Rate: £12:25 per hour
Shift Premium: Extra £2.65 per hour after 7:00pm
Saturday Premium: Extra £1.15 per hour
Sunday Premium: Extra £2.15 per hour
This is temp-to-perm position
Benefits:
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