1st Line Software Support

1 month ago


Middlewich, United Kingdom Exalto Consulting Ltd Full time
1st Line Software Support - Middlewich - Hybrid - £23k

We are looking for a Permanent 1st Line Software Support Analyst to work for an industry leading software company.

The position is 5 days p/w on site in Middlewich, paying £23k + benefits.

You will:
  • Provide product support to customers, this could range from payment issues for end users to password resets
  • Comfortable with customer support / service
  • Undergo training on a bespoke product
  • Some understanding of software packages
We are looking for applicants with:
  • Customer facing background
  • Strong communication skills
This position requires no higher level IT skills.

This is an amazing opportunity to join an industry leading company.

If this sounds of interest please apply.

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