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It Support Technician

1 month ago

Middlewich, United Kingdom Adecco Full time

IT Support Technician Are you an experienced IT professional looking for a new challenge?
Join our client's dynamic and dedicated team as an IT Support Technician.
With a competitive salary of up to £40,000 per year (DOE), you'll have the opportunity to showcase your skills and make a real impact in a growing organisation.
Responsibilities: Diagnose and resolve software and hardware faults for clients through remote networking and site visits.
Deliver exceptional customer care, ensuring efficient problem resolution and maintaining regular contact to keep clients informed.
Provide 1st and 2nd line helpdesk support for hardware, software, audio-visual, and telephone equipment.
Conduct IT audits for new clients, producing reports and recommendations.
Maintain a high standard of safety and security in relation to our clients.Perks of the role: Permanent contract with a competitive salary.
Monday to Friday, 9am-5pm working hours with on-call rotations and occasional weekend work.
Company van or expensed mileage for business-related travel.
Workplace pension scheme.
Enjoy free parking and 28 days of annual leave.Qualifications: Experience in networking, firewalls, and routing protocols.
Strong understanding of Microsoft products and virtualization technologies.
Proficient in currently supported Microsoft Operating Systems and Microsoft Office.
Familiarity with WAN & LAN networking concepts (TCP/IP, DHCP, DNS).