Family Gateway Contact Officer
2 weeks ago
We are currently seeking multiple Family Gateway Contact Officers, on behalf of one of our clients in the Cardiff Area. In this role, you will work as part of the Family Gateway Team, providing high-quality information, advice, and assistance to families and professionals across Cardiff. You'll help identify the most appropriate support for children, young people, and families, ensuring their wellbeing needs are met at the right time and at the right level. This is a hybrid role, with around two days per week in the office. You won't carry a caseload but will be responsible for managing and coordinating multiple referrals through various contact channels including telephone, web chat, and email. Key Responsibilities Provide information, advice, and assistance to families and professionals.Coordinate and manage multiple incoming referrals to ensure timely support.Work collaboratively with social workers, Early Help teams, and partner agencies.Identify when individuals may be at risk and escalate appropriately.Maintain accurate records using Microsoft Office and case management systems. Key Requirements Enthusiastic, motivated, and positive approach to supporting families.Resilience and the ability to work well under pressure....
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Family Gateway Contact Officer
2 weeks ago
Cardiff, United Kingdom Job Switch Full timeGrade 5 Family Gateway Contact Officer x 2. These roles are hybrid with an agreed number of days in the office each week (usually 2 days). The office base will be the Conference Centre, Eastmoors Road, CF24 5RR. The post holder will not be expected to carry a caseload although they will be responsible for managing and co-ordinating multiple referrals.Family...
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Family Gateway Contact Officer
3 days ago
Cardiff CF, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time £25,000 - £40,000 per yearSummary:The Grade 5 Family Gateway Contact Officer positions are integral to the Family Gateway service within Cardiff Council's Children's Services. These roles involve a hybrid work model with typically two days in the office each week. The officers will manage and coordinate multiple referrals without carrying a caseload. The Family Gateway is dedicated...
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Family Gateway Contact Officer
7 days ago
Cardiff, United Kingdom Spencer Clarke Group Full timeWe are currently seeking multiple Family Gateway Contact Officers, on behalf of one of our clients in the Cardiff Area. In this role, you will work as part of the Family Gateway Team, providing high-quality information, advice, and assistance to families and professionals across Cardiff. You'll help identify the most appropriate support for children, young...
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Family Gateway Contact Officer
6 days ago
Cardiff, United Kingdom Essential Employment Full timeFamily Gateway Contact Officer needed in Cardiff The rate is £14.14ph PAYE This is a temporary role The reference number is: RQ1639242 The successful candidate will not be expected to carry a caseload although they will be responsible for managing and co-ordinating multiple referrals. They will provide high quality information, advice and assistance for...
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Family Gateway Contact Officer
2 weeks ago
Cardiff, United Kingdom Cardiff Council Full time**About The Service** Cardiff Family Advice and Support is an innovative and progressive service within the directorate of Adults, Housing and Communities in Cardiff Council. Recently accredited with a Families First Quality Award, the service provides high quality information, advice and assistance for children, young people, families and professionals...
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Family Gateway Team Lead
6 days ago
Cardiff, United Kingdom CARDIFF COUNTY COUNCIL Full timeA local government authority in Cardiff is seeking a Grade 7 Family Gateway Team Leader to develop and support a team of Contact Officers. The role involves providing quality information and advice on wellbeing issues affecting families in the city, engaging with various service users, and collaborating with the Service Manager for enhanced service delivery....
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Family Gateway Team Leader
4 days ago
Cardiff, United Kingdom CARDIFF COUNTY COUNCIL Full timeCardiff Family Advice and Support is an innovative and progressive service within the directorate of Children Services in Cardiff Council. Recently accredited with a Families First Quality Aware, the service provides high quality information, advice and assistance for infants, children, young people, families and professionals across the city. The service...
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Family Gateway Coordinator
7 days ago
Cardiff, United Kingdom Job Switch Full timeA local council service in Cardiff seeks a Family Gateway Contact Officer to provide essential support to families and professionals. The role includes facilitating contact through various means and managing referrals, with a focus on making a positive impact on the community. The ideal candidate will be enthusiastic, resilient, and possess strong...
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FAMILY GATEWAY TEAM LEADER
2 weeks ago
Cardiff, United Kingdom Cyngor CaerdyddCardiff Council Full timeCardiff Family Advice and Support is an innovative and progressive service within the directorate of Children Services in Cardiff Council. Recently accredited with a Families First Quality Aware, the service provides high quality information, advice and assistance for infants, children, young people, families and professionals across the city.The service...
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Family Contact Supervisor
2 weeks ago
Cardiff, United Kingdom Swan family Centres Full timeAn amazing opportunity has arisen with Swan Family, for Family Contact Worker to work in one of our two Cardiff Children and Family Contact Centres. In this challenging but highly rewarding role, you will be responsible for co-ordinating and supervising family time between children and their birth families at contact centres and also out and about within...