Senior Account Manager
2 weeks ago
Bring your career and talents to our client, where you can have a greater impact, be inspired by our mission, and excited about your job and future. With growing annual revenues, our client is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers.
What You'll Do:
As a Senior Account Manager, you'll play a pivotal role in our success by taking ownership of your GP Target and ensuring a high level of client satisfaction.
Your responsibilities will include:
- Regularly engaging and meeting with customers to understand their needs.
- Building a deep understanding of the customer landscape, competitors, and industry frameworks.
- Collaborating closely with Sales Support to deliver an effective level of service to clients.
- Working closely with various departments to ensure seamless operations.
- Championing the customer/client at all levels internally, ensuring their needs are met.
- Building new business relationships using existing industry contacts.
- Playing an integral role in new business pitches and taking responsibility for the effective on-boarding of new clients.
- Focusing on growing and developing existing clients while actively generating new business.
- Crafting business plans for all key clients.
- Acting as the key interface between the customer and all relevant divisions.
- Working in alignment with relevant Vendors & Partners to drive success.
What You Need to Succeed:
Must-Have:
- Proven IT Account Management or Territory Sales experience.
- A demonstrable track record of success and results.
- Strong relationship-building skills with a focus on achieving the best outcomes.
- The ability to grasp complex business challenges and offer solutions.
- Capable of working both independently and as a proactive team player.
Personal Attributes:
- Excellent communication skills.
- Self-motivated, always seeking new challenges.
- A proactive thinker with conflict resolution skills.
- Ability to proactively identify and resolve conflict situations.
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