Assistant Branch Manager
1 month ago
We are looking for an Assistant Branch Manager for our Birmingham branch.
MAIN RESPONSIBILITY: To oversee the operational aspects of the branch and manage the personal bankers’ operational duties. Whilst the Area Branch Manager has the ultimate responsibility at Branch level, he or she has a greater business development responsibility than previously and will often be operating off premises. As such, the Assistant Branch Manager will frequently be in charge of the branch with a direct reporting line to his Area Branch Manager and a dotted line relationship with Head Retail Operations.
JOB RESPONSIBILITY:
- Takes joint responsibility with the Area Branch Manager to ensure branch operational excellence.
- Acts as Line Manager for all Personal Bankers / Cashiers for operational performance.
- Joint custody for cash, valuable, security forms and lockers (master key/outdoor key) including overnight holding of keys and combination numbers to cash and locker safe.
- Single custody of loan documents.
- One set of branch keys including codes of alarm panel as second point contact in emergencies.
- Supervision, control and passing all cash transactions and monitoring of cash department work.
- Ensuring AML and KYC guidelines are followed for Cash transactions and Remittances.
- Entering Inventory of the security forms in the computer.
- Authorising debits to constituent’s accounts and office accounts except debit to suspense, sundry deposit and profit and loss accounts (revenue or expenditure accounts) to agreed levels.
- Control, monitoring, supervision including checking of entries and balancing ofbills received for collection and issue of delivered orders when required.
- Control follow up and checking of postage and despatch of letters.
- Control of stationery; monitoring the stock of stationery and reordering.
- Checking and signing of Demand Drafts (as primary verifier) issued at the branch.
- Checking of all inward clearing transactions and authorising vouchers thereof,maintenance and reconciliation of accounts.
- Checking of all returns and all payments from charges.
- Assisting the Branch Manager on the general administration of the branch.
- Ensuring staff punctuality and attendance.
- Ensuring Customer service and handling of customer complaints.
- Over all supervision of the branch routine, including allocation of work inemergencies.
- Reconciliation of NatWest ,LMB-SBI and other office accounts.
- Checking of account opening/closing.
- Handling of all loan accounts, appraisal, supervision, follow up and maintenance of files, etc.
- Calculations of drawing power and submission to BM for authorisation.
- Assisting the Branch Manager in preparation/compiling of loan application;and assessment of limits, new advance proposals/renewal of existing loans.
- Checking of KYC requirements independently or in conjunction with BranchManager.
- Maintenance of Loan documents.
- Maintenance of loan related registers.
- Opening and closing of the office premises on a daily basis.
- General Supervision of cleanliness, decorum and orderliness of the office.
- Data Security for branch data and follow of record retention policy.
- Cover for Clerk-Cashier/ Branch Manager.
- Branch Audit and reviews
- Fax, word processing, data base preparation in standard package software,email, etc.
COMPETENCY:
- Understanding of operational aspects of a retail branch,
- KYC,AML, risk control of UK retail banking.
- Ability to manage a small team of Personal Bankers.
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