Salesforce Administrator

4 weeks ago

London, United Kingdom Prospectus IT Recruitment Full time

An exciting opportunity has arisen to join a leading UK charity as a Salesforce Administrator. This role is ideal for an experienced Salesforce professional who wants to make a positive impact while working in a not-for-profit environment. The organisation is seeking a Salesforce expert to optimise their platform, support users, and contribute to the overall success of their mission.

You will be part of a passionate team that values every interaction, ensuring that the Salesforce system is fully optimised and providing vital support to various departments within the charity.

Key Responsibilities:

  • Serve as the primary Salesforce Administrator, managing and enhancing the Salesforce platform to meet the evolving needs of the charity.
  • Collaborate closely with the existing Salesforce admin, leveraging your experience to provide guidance and support.
  • Handle system configuration, including custom objects, workflows, reports, dashboards, and data security.
  • Provide hands-on user support and training for a small, dedicated user base, ensuring a high level of service and personalized assistance.
  • Maintain data integrity, performing regular audits and implementing best practices for data management.
  • Support the charity’s operations by ensuring the Salesforce system enables efficient processes across departments.


Essential Skills:

  • 5–10 years of Salesforce Administration experience within a professional setting.
  • Strong expertise in Salesforce configuration, including process automation, dashboards, and reporting.
  • Solid knowledge of data management, security settings, and user administration.
  • Proven ability to provide hands-on user support and training with excellent communication skills.
  • A customer-focused attitude and a good bedside manner, given the importance of every user in the organisation.


Nice-to-Have Skills:

  • Salesforce Administrator Certification (ADM201 or higher).
  • Experience working within a charity or not-for-profit organisation.
  • Familiarity with Salesforce integrations and third-party applications.
  • Knowledge of Salesforce automation tools such as Flow.
  • Experience with Tableau integrations and Power BI for data analysis useful but not essential.


Deal-Breakers:

  • Lack of a minimum of 5 years of Salesforce Administration experience.
  • Inability to demonstrate strong interpersonal skills or a customer-focused approach.


Salary:

  • £55,000 per annum.


Why Join This Charity?

This role offers the chance to use your Salesforce expertise in a meaningful way, supporting a UK charity in their mission. You'll work in a collaborative, mission-driven environment where your contributions will directly support the organization’s work. If you are passionate about both technology and making a difference, this is a unique opportunity to combine both in a rewarding role.

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