Performance and Planning Manager

We are LandsecWe identify and shape places that create opportunity enhance quality of life and bring joy to the people connected to them. This is how weve created the UKs leading portfolio of urban places and one of the largest real estate companies in Europe.Our 10 billion portfolio is built around premium workplaces the countrys pre-eminent retail platform and a residential pipeline that will redefine urban life. Weve honed this ability over 80 years. Spotting the opportunities building the partnerships and continually adapting to shape the places that meet the needs of a changing world. Places where life happens. Where businesses grow. And where cities are defined.LocationThis role is based in London Victoria and offers hybrid working with majority of the working week in the office. We recommend discussing arrangements with the hiring manager. The TeamPerformance and Planning are a small but key team within Data and Technology responsible for financial management change delivery resourcing governance and effective vendor risk and audit management. Its vital that our team have people with the right skills experience and capability to successfully add value to the Data and Technology team and across the organisation.The roleManage third party service provision across Data and Technology services to ensure service availability performance process maturity across this landscape and actively contribute to the renewals processResponsible for the oversight of finances; ensuring they are accurately budgeted proactively managed and all associated processes are delivered within group deadlines as well as being a key contributor to risk and audit processesEnsure that third parties deliver a service that meets all the SLAs in place for the services in a defined area including all the associated KPIs alongside managing contractual commitments pricing models service renewals and budgeting processesIdentify and implement both improvements to processes and opportunities to reduce our cost base and increase value addClose collaboration required with Data and Technology service and budget owners as well as stakeholders from the finance procurement risk audit business unit teams and external vendorsSalary: CompetitivePrinciple AccountabilitiesMaximise the service portfolio for value cost and quality during the lifecycle of the serviceIn partnership with Procurement establish and maintain central supplier performance framework and reporting to maximise effectivenessIn partnership with Finance and budget owners manage Data and Technology vendor costsIn association with Data and Technology leads ensure that audit activities are undertaken in a timely fashion resourced appropriately and key controls reportedUpdate and maintain the Data and Technology risk register for vendor related risks in collaboration with the leads and Head of Risk and ControlsEnsure service renewals are actioned in a timely mannerMonitor performance of core strategic partners and ensure SLAs are metContribute directly to the development and quality of Vendor and Service ManagementPartner and collaborate with other teams to deliver a holistic Vendor Management program with a coordinated set of continuous improvement initiativesWork within the management structure to provide thought leadership on process development the current position roadmap and strategic direction with the aim of increasing maturityOverheads forecasting and budgeting in partnership with budget owners and finance adhering to Group deadlinesService charge budgeting and actuals mapping processes in partnership with budget owners finance team and key stakeholders adhering to Group deadlinesEssential CriteriaProven experience of effective Vendor Management; building and managing third parties to deliver services/productsInfluencing and emotional intelligence: Excellent negotiation skills and the ability to find pragmatic solutions to complex business challenges including the ability to find consensus and drive business focused outcomes at pace in a challenging environmentExperience of delivering operational and service improvementsOutstanding analytical and problem-solving abilities; attention to detail understanding current state and acting where required to course correctUnderstanding of SLAs OLAs service availabilityExperience of procurement managementLife and Benefits at LandsecWe have a great benefits package there to support you with your work-life balance and in moments that matter. We offer fantastic Learning and Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work.Below are some of our core benefits make sure to visit our My Total Reward page for more information.Performance based annual bonus plan25 days annual leave (plus bank holidays) rising to 27 days after 2 years and the option to purchase up to 10 additional days each year. Enjoy an additional three-day December festive break on top of your leave and a special My Day to take off for whatever you choose.Enhanced pension contributions Landsec will contribute up to 10.5% subject to your contribution.Private medical insurance Health Cash Plan Life assurance and income protection.Enhanced maternity adoption shared parental leave policies (view our Family policies page for more details)Two different share plans enabling you to share in the success you will help to buildUp to 4 working days to volunteer per year and Give As You Earn programmes allowing you to donate to charities straight out of your pay and we top up by 20%And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme digital GP cycle to work scheme a mindfulness app and a health app supporting fertility and menopauseDiversity and Inclusion At Landsec we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential.We strive to ensure all our information and services are accessible to andusableby everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles please get in touch with our recruitment partners by emailingTo find out more about our approach visit our Diversity and Inclusion page.Required Experience:Manager Key Skills Arabic Speaking,Access Control System,B2C,Account Management,Legal Operations,Broadcast Employment Type : Full-Time Experience: years Vacancy: 1