Cemeteries and Crematorium Administrative and Visitor Services Team Leader

There has never been a more exciting time to join Wirral Council. Weve got ambitious targets to meet and to achieve everything we have promised to our residents we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey then this could be the perfect job for you.Cemeteries & Crematorium Administrative & Visitor Services Team LeaderAbout the Role:Wirral Council is seeking a dynamic and compassionate individual to lead our administrative and visitor services team within the Cemeteries and Crematorium Service.This is a rewarding leadership role where you will oversee the day-to-day operations of the Landican Cemetery Office and reception points ensuring a high-quality empathetic service is delivered to the recently bereaved and all visitors.You will be responsible for managing the administrative team ensuring accurate record-keeping efficient scheduling of services and full compliance with statutory requirements.The role includes developing and delivering marketing materials coordinating events and supporting applications for external awards such as Green Flag.About the candidate:You will also contribute to the services Management and Development Plans and lead on income generation initiatives including securing external funding and presenting business cases.We are looking for someone with strong leadership and communication skills who can inspire staff and volunteers manage change effectively and promote a positive image of the service.You should have a detailed understanding of cemetery and crematorium operations heritage and conservation standards and visitor engagement.Experience in project management stakeholder relations and financial oversight is essential.This role is office based and may occasionally require weekend or evening hours.You should be able to travel across the Borough and work from various locations as needed. Health and safety considerations include lone working use of display screen equipment and occasional exposure to challenging behaviour.If you wish to discuss this role or require further information please contact Lisa Parkes Cemeteries & Crematorium Senior Manager on email If you are a Wirral resident are unemployed or out of work and require help with your application please contact Involve Northwests employment and skills team on or contact 0 or 0.If youre already a Wirral Council employee as part of our Talent Strategy were committed to strengthening opportunities for our people to learn grow progress and thrive. For many of you this may be preparing and applying for your next role with us and were passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing Working at WirralYoull also want to know what its like to work here so as a start:Our values are more than just pieces of paper on our walls Weve all played a role in developing these so they reflect the immense pride we have in what we do what matters to us what inspires us and inform how we think approach things and behave.We believe in ensuring staff are well looked after staff wellbeing is a priority for us. Were serious about recognising and rewarding people for the great things they do. Youll benefit from our track record of developing growing and investing in our people.We have a range of staff benefits including staff discounts an excellent pension scheme which includes a generous employer contribution rate immediate life cover and ill-health protection. We have a strong flexible working approach hybrid working family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays.We have an inclusive engaged culture everyone has a voice everyone is valued for their contribution and understands the role they play in delivering our strategic priorities.Each voice is heard each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions difference and nurtures a sense of belonging. We encourage people from diverse backgrounds who share our values and our commitment to inclusion to apply for roles with us.We want you to be your best at work we create the conditions to help you thrive and we mirror this in our recruitment process. If youd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible please contact Please note that in accordance with the Councils policy employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.It is Council policy not to re-appoint any employee who has left under the terms of the Councils Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package unless in exceptional circumstances.Applications will be accepted until midnight on the closing date.We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications.Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed.All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page.The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now.We do not accept applications or CVs from recruitment agencies unless otherwise stated. Therefore any candidates submitted via a recruitment agency will not be considered for this role.How to applyPlease apply online by clicking the link below Key Skills Hyperion,Acquisition,Asset,ABAP,Basic,Activex Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 38220 - 40777