Account Manager

3 weeks ago


Slough, United Kingdom Bis Henderson Careers Full time

Slough£30K + additional benefitsWe are seeking a proactive Account Manager to join the team in Slough. In this office-based role, you will manage and grow a portfolio of existing clients, ensuring exceptional customer service, smooth day-to-day operations, and identifying opportunities to expand business through upselling and client retention. This is a great opportunity for someone passionate about logistics and relationship management to make a real impact in a fast-moving, service-driven environment.Key ResponsibilitiesAct as the main point of contact for a portfolio of existing clients, handling all daily account needs and inquiries.Build and maintain strong, long-term relationships through proactive communication and outstanding service delivery.Coordinate closely with internal teams - including operations, logistics, and customer service - to meet client expectations and resolve issues swiftly.Identify and pursue upselling opportunities, promoting additional logistics services to support client growth.Monitor service performance, address any client concerns, and ensure timely issue resolution.



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