Senior Events Coordinator

A wonderful opportunity has arisen to join our small friendly Events Sales team as a Senior Events Coordinator at Ashdown Park Hotel and Country Club. Based in the heart of Ashdown Forest the role will deal proactively with all sales enquiries including weddings social functions and conferences ensuring conversion of these. You will meet and build relationships with customers produce event proposals contracts and invoices as required taking ownership of projects and seeing them through to execution. Working as part of a team you must have excellent organisational skills and the ability to work with a range of departments to ensure continuity of service for the customer. This is a full-time role working 35 hours per week 5 days out of 7. There will be a requirement to work Saturdays on a rota basis with the addition of bi-annual internal wedding fayres on a Sunday as well as ad-hoc external wedding fayres which are shared amongst the team on a rota basis.Key ResponsibilitiesTo deputise for the Events Office ManagerTo provide the highest quality of guest service standards with the aim of exceeding expectations at all times whether by operations or administration.To be an exceptional and professional ambassador for the hotel and the wider Elite group in all your business relationships.To attend and assist with Wedding Fayres and Showcases. These may take place outside your normal working hours and may also take place externally at offsite venues or in the evenings. Key Attributes/ExperienceExperience in an events role ideally within a luxury venueExcellent communication skillsSales focused with particular aptitude for closing and upsellingDesire to consistently deliver exceptional guest service and exceed client expectationsAdministration & IT skills including computer literacy and familiarity with database/booking packagesAttention to detail professional manner and good understanding of confidentiality issuesAble to use initiative and remain calm under pressureOpera Sales & Catering experience is a bonusHappy and confident to work independentlyIf you feel that you can rise to this challenge then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are receivedDue to our rural location you will need your own transportAt Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.About Ashdown Park Hotel & Country Club:Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel fine dining two rosette Anderida Restaurant 3 lounges 16 conference & banqueting rooms Cocktail Bar Forest Brasserie fully equipped Country Club and Spa we offer our guests a complete experience.Why work at Ashdown Park Hotel & Country Club:As an accredited Investor in People we are dedicated to the development of our staff. Many of the team started out in junior roles and have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals this could be youBenefitsTo support and reward our staff we offer:Generous share of the monthly Service Charge*Career development with accredited training providersEnhanced holiday programme & reward scheme for long serviceEmployee Assistance Programme - Hospitality ActionMeals provided by our talented kitchen team whilst at workWe have plenty of free parkingGenerous Refer a Friend bounty incentiveWe also have amazing recognition awards for exceptional customer serviceReduced price stays in all of our hotels where you are treated like a guest no matter who you areFor full details of the benefits on offer please check our website: charge amount is dependent on overall sales performanceRequired Experience:Senior IC Key Skills Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation Employment Type : Full-Time Experience: years Vacancy: 1