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Late Shift Concierge
3 months ago
● 50% off food and drink in our pubs for a table of up to 4 people
● Every penny of service charge goes to the people who work in our restaurants, including everyone who works in the kitchen
● Amazing access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance AND discount on HUGE list of bars and restaurants.
● 247 access to our employee support helplines including free counselling, financial and legal advice
● 28 days’ holiday per year
● Lots of training to develop yourself personally and professionally
● Employee referral scheme
Why Choose to join as a Night Porter at Public House:
● A Thriving Environment: Become a part of our vibrant and friendly team, where teamwork and customer satisfaction are our top priorities.
● Career Growth: We believe in nurturing talent and offer opportunities for personal and professional growth within our establishment.
● Flexible Schedules: Enjoy work-life balance with our flexible scheduling options tailored to your needs.
● Excellent Compensation: We offer excellent pay and benefits
We continually strive to be an organisation that actively promotes inclusivity, striving to embrace people of all ages, genders, identities, races, sexual orientations, and ethnicities.
Ideal Night Porter traits:
● Positive and friendly attitude as well as a willingness to work collaboratively with the team.
● Excellent communication and interpersonal skills.
● Ability to work effectively in a fast-paced environment.
Previous experience in a high-end and high-volume establishment is preferable BUT NOT imperative.
Key Responsibilities:
1. Guest Services:
● Welcome and assist late-arriving guests with check-in procedures.
● Address any guest inquiries or issues promptly and professionally.
● Provide information about hotel facilities and services.
2. Security and Safety:
● Conduct regular security checks throughout the hotel and pub premises.
● Ensure all entry points are secure and monitor CCTV as necessary.
● Respond to emergencies and coordinate with emergency services if required.
3. Housekeeping and Maintenance:
● Perform light cleaning duties to maintain the cleanliness of public areas.
● Assist with setup and breakdown of events or breakfast service as needed.
● Report any maintenance issues to the General Manager.
4. Administration:
● Maintain accurate records of night activities and hand them over to the morning staff.
● Prepare and process any necessary paperwork related to guest stays.
5. General Duties:
● Assist with any other tasks as directed by the Duty Manager or General Manager.
● Ensure the pub are ready for the next days operations.
Qualifications:
● Previous experience in a similar role is preferred but not essential.
● Strong interpersonal and communication skills.
● Ability to work independently and handle multiple tasks.
● Basic knowledge of security procedures and emergency protocols.
● Flexibility to work night shifts, including weekends and holidays.
● Physical stamina to perform light cleaning and maintenance tasks.
£11.44 - £14.00 per hour plus tips, full time
