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Customer Service Technician

2 months ago


Wakefield, United Kingdom Vistry Group Careers Full time

We have an exciting opportunity for a Customer Service Technician to join our team within Vistry West Yorkshire, at our various locations across the region whilst being based from our Wakefield office. As our Customer Service Technician, you will rectify defects reported by purchasers within the Vistry and NHBC warranty periods and continue the Company's commitment to the customer journey.

Let's cut to the chase, what's in it for you...
Competitive basic salary and annual bonus Company vanUp to 33 days annual leave plus bank holidaysPrivate HealthcareCompetitive contributory pension schemeLife assurance - 4 x your annual salaryShare incentive schemesEmployee rewards portal with many more benefits...
In return, what we would like from you...
Behave in line with our company values - Integrity, Caring and QualityEducated to GSCE / GCE standard in Maths & English, and, or,BTEC diploma in Building Construction or an NVQ Level 2 or similar, orCity & Guilds in relevant tradeValid CSCS cardDriving LicenseProven experience working for a residential house builder as an assistant site manager or materials controller or tradesDetailed understanding of NHBC customer handover requirementsGood understanding of Microsoft Office, Excel, OutlookAbility to handle complaints and difficult situations