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Trade Counter Manager
2 months ago
Location: CramlingtonContract Type: Full-time, PermanentWorking Hours:
- Monday to Friday: 7:30 AM - 4:00 PM (42.5 hours per week)
- Saturday: 8:00 AM - 10:30 AM
Starting Salary: £27,500 per annumReporting to: Area Sales Manager
What We’re Looking For:We are searching for a motivated and results-driven Trade Counter Manager to lead and grow our Cramlington branch. The ideal candidate will have strong management experience, preferably within the building trade, and the ability to create a positive, sales-focused environment. The role requires:
- Leadership skills to effectively manage and motivate a team.
- Proficiency in computer software, including inventory and sales management systems.
- A proven track record in a management or supervisory role, preferably within the building trade or construction.
- A valid full driving license.
- Familiarity with plastic building materials, UPVC products, and windows.
- Previous experience working in or managing a trade counter, with an understanding of stock management and customer service.
- An energetic and enthusiastic approach to drive sales and grow branch profitability.
As the Trade Counter Manager, you will be accountable for the smooth running and financial success of the branch. Your core duties will include:
- Managing all branch operations to ensure both financial and non-financial targets are met.
- Implementing company strategies for business growth and development in the local market.
- Coaching and supporting staff to enhance their performance and ensure excellent customer service.
- Leading sales efforts to attract new customers and retain existing ones, driving profitability.
- Building and maintaining strong relationships with trade and retail customers.
- Promoting the company's brand locally to grow market awareness.
- Ensuring full compliance with health and safety regulations.
- Monitoring stock levels, placing orders, and managing inventory to meet customer demand.
- Preparing financial reports on sales performance, gross profits, and operational costs.
We are looking for a candidate who demonstrates strong leadership, sales expertise, and technical knowledge. The ideal candidate will have:
- Proven experience managing a builders' merchant or similar business.
- Knowledge of building materials and associated products, particularly plastic building products and windows.
- Experience implementing sales strategies to grow revenue and improve profitability.
- The ability to work with a wide range of customers, including trade professionals, retail customers, and contractors.
- Excellent relationship-building skills with both customers and suppliers.
- Experience in recruiting, training, and developing team members.
- Knowledge of SAP or similar systems (preferred, but training can be provided).
- A passion for delivering excellent customer service.
- Strong problem-solving skills with a proactive, can-do attitude.
- Ability to prioritize tasks and work effectively under pressure.
- Willingness to support team members in all aspects of branch operations.
- Commercial awareness and the ability to identify new business opportunities.
In return for your leadership and dedication, we offer:
- An annual bonus based on individual and branch performance.
- Auto-enrollment into the company pension scheme.
- 20 days of annual leave plus 8 bank holidays.
- Opportunities for career growth and professional development.
- A supportive, collaborative work environment.
This is an exciting opportunity to lead one of our successful trade counters and make a significant impact on its growth. If you have the skills, experience, and drive to succeed, we encourage you to apply today.