Customer & Neighbourhood Officer - multiple roles

We've evolved our Housing Officer role into Customer & Neighbourhood Officer, and we'd love for you to join our dedicated, highly motivated team. Our mission is simple: deliver outstanding service by utilising the skills, experience, and understanding of our residents. As a result of our growth strategy we have a number of full time roles to fill including...

The Vacancy Our Housing Officers have become Customer and Neighbourhood Officers and we would love to have you as part of our dedicated and highly motivated team. Your remit will include ensuring high levels of service performance and customer satisfaction, identifying when specialist support and services are required to help customers sustain their...

SettleParadigm will be hosting an Customer & Neighbourhood Officer Recruitment Day on Wednesday 3rd December 2025, from 09:00 to 13:00 at our High Wycombe office. The event will provide an opportunity to learn more about the role, meet the team, take part in practical assessments, and attend an interview on the same day. Apply now to register your interest;...

We are excited to offer a fantastic opportunity for a proactive and dedicatedNeighbourhood Officerto join a Housing Association inBirmingham . As a Neighbourhood Officer, you will enjoy the flexibility of hybrid working, competitive pay, and the satisfaction of making a real difference in the lives of tenants. This role offers the chance to work in a dynamic...

OverviewAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from...

The Vacancy Do you know what excellent customer service looks like? Do you have a passion for helping people, acute listening skills, empathy by the bucket load and a problem-solving brain able to create resolutions in a fast-paced environment? Come and work for Paradigm Housing Group in our Contact Centre where, as part of the team you will be helping us...

We're hiring a strategic and customer-focused leader to drive our customer experience, insight, and engagement strategy during a major transformation. As Customer Insights & Engagement/Invovement Manager, you'll lead a team of Customer Involvement/Engagement Officers, embedding customer voice, service improvement, and regulatory compliance across the...

The Vacancy Are you an experienced, professional communicator with a passion for storytelling and building relationships? We are looking for someone with strong copywriting skills to join our small but busy team on a full (37 hours p/w Mon-Fri) or part-time basis (22.5hours min over 3-5 days Mon-Fri). This is a fabulous opportunity to work with and...

The Vacancy If you are looking for an exciting new role, this is a great opportunity to join the Homeownership team at Paradigm. It will be highly beneficial to have worked with a wide range of stakeholders providing excellent customer service skills. JOB PURPOSE: The Homeowner Team provide Paradigm’s internal expertise on leases and leasehold services....

The Vacancy We have a vacancy on either an Internal Secondment or fixed term contract which means that you could become a member of our fantastic Private Sector Leasing (PSL) Team providing great services to our customers and landlords and supporting our Local Authoritypartners to provide homes for those that desperately need them. The social housing...