Director of Operations

2 weeks ago


Newcastle upon Tyne, United Kingdom Canopy Full time

We are working with a leading UK based HVAC, Maintenance and Compliance provider. Our client is at the forefront of Hard FM delivery with a client base that includes some of the UK's biggest and best known corporate brands. We are searching for an Operations Director to lead, develop and manage a large scale operation UK wide. Key accountabilities are as below


  • Leadership of a large scale engineering team (500+) HVAC, repairs, compliance, M&E and building fabric
  • Driving productivity projects and programmes
  • Working with senior management teams to upskill workforce
  • Leadership of service leads and senior management team
  • Acting as the senior escalation point for executive stakeholders
  • Identifying technology & digital platform opportunities
  • Developing staff retention initiatives
  • Ensure compliance with Health & Safety policy's
  • Driving KPIs and service level improvements
  • Working with senior level customers to drive contractual performance
  • Worming wit supply chain partners to promote best in class service
  • Financial and budgetary control


We are looking for an experienced senior operator, you must have a proven background delivering Hard FM services on a national scale. This is a fantastic opportunity to join a forward thinking and well run business, they have a reputation for technical excellence and invest in engineering technologies and staff training.



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