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cafe Supervisor

4 months ago

Belfast, United Kingdom Avoca Full time

We are looking for a Supervisor for our Avoca Belfast location. We currently have a vacancy in our busy Café. This role is full time, permanent. The role of a supervisor is to provide support for the wider management team, and to be a team lead for employees in your department when a manager is absent. Roles and Responsibilities: Customer service - Ensure a high level of customer service is adhered to throughout the store, handle any customer complaints appropriately, escalating where necessary. Cash Management - Performing end of day cash and accurate lodgment reporting, safe counts and cash drops. Correct use of meridian to input cash/safe details. Staff training and development - ensuring all employees are adequately trained. Adhering to Avoca systems and procedures. Requirements: 3 years experience in a customer facing food business Highly organised with an ability to multi task, prioritise and work to tight deadlines. Have a passion to lead a team in a busy food environment, Skills: Food Management Team management Food safety training cash handling