Customer Service Administrator

4 weeks ago


Wolverhampton, United Kingdom MET Recruitment UK Ltd Full time

Customer Service Administrator

Wolverhampton

£25k - £28k

Full-time

Monday – Friday

9:00am – 5:00pm

Are you an experienced customer service administrator?

Are you both friendly and professional?

Can you work as part of a team and on your own initiative, whilst also meeting deadlines and targets?

We are currently recruiting for a Customer Service Administrator to join our client in Wolverhampton

Main duties include (but not limited to):

  • Be the first point of contact for customer/client enquiries and respond/escalate them accordingly via telephone and email.
  • Update customers on the status of their order, answer any questions or concerns.
  • Provide the highest level of customer service possible.
  • Order processing, order entry and invoice management.
  • Use the task management system to track and follow progress of orders.
  • Create shipping labels through various courier systems.

The ideal candidate:

  • Will have a high level of attention to detail.
  • Be able to work to a high level of detail and accuracy.
  • Be able to be a team player.
  • Have experience within a customer service based role.
  • Be able to work well under their own initiative.
  • Will carry out their work with a high degree of care.

Apply today



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