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Planned Works Project Officer

4 months ago

Surrey, United Kingdom Karter Thomas Ltd Full time

We are currently recruiting on behalf of our client, a local housing association which exists to meet housing need in the communities in Surrey, for a Planned Works Project Officer on a 4-month temporary basis. This is a full-time role and offers flexible hybrid working.

Day to day duties will include:

  • Support the planned works programme manager to deliver effective programmes of work that deliver excellent customer outcomes and engagement from the outset to completion
  • Contribute to the delivery of investment projects on time, within budget, to deliver exceptional levels of resident satisfaction
  • Utilise resident satisfaction to make recommendations for continuous improvements for the delivery of investment projects
  • Maintain effective records and information systems in support of project delivery, service planning, KPI’s and benchmarking
  • Attend meetings of resident groups and other stakeholders as necessary
  • Engage residents to develop customer-centric delivery mechanisms
  • Attend and contribute to contractor progress meetings, review contractors’ performance and produce written reports and minutes as directed
  • Develop and maintain effective communication and collaborative relationships with residents, colleagues, key partners, contractors and community representatives

To discuss this role and it's duties futher, please get in touch.