Poker Supervisor

2 weeks ago

Newcastle upon Tyne, United Kingdom The Rank Group Full time

Are you a natural leader with a passion for pokerWere looking for someone who thrives in a fast-paced high-energy environment to take charge of our poker operations.Were looking for a confident and experienced Poker Supervisor to bring energy leadership and precision to our card this role youll oversee poker operations support and guide dealers and ensure every game runs smoothly fairly and in line with regulations.Youll be the central figure of poker operations - resolving disputes maintaining compliance and delivering an exceptional guest experience every time.Qualifications : To be successful youll need a solid background in poker or table games supervision strong leadership and communication skills and a cool head under pressure.A keen eye for detail and a passion for customer service are essential.Ideally youll hold a valid Personal Functional Licence (PFL) and have a strong understanding of gaming compliance and procedures.Additional Information : Be Part of Whats NextIf youre looking for more than just a job - if you want to be part of a team that values passion performance and care - wed love to hear from you.Were building something special at Grosvenor Casinos. Join us and be part of it.Were for EveryoneAt Grosvenor Casinos and The Rank Group were committed to creating a workplace thats welcoming and inclusive. If you need any adjustments as part of your application or interview just let us know were happy to help.Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.Candidates must be 18 years of age or older and have the legal right to work in the UK.Remote Work : NoEmployment Type : Full-time Key Skills Restaurant Experience,Customer Service,Hospitality Experience,Management Experience,Mediation Experience,Guest Services,Merchandising,Experience with Children,Leadership Experience,Mentoring,Supervising Experience,Neonatal Ventilator Experience: years Vacancy: 1

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