Pre-Sales Service Design Consultant
4 weeks ago
About the role
The Pre-Sales Service Design Consultant supports Sales Account teams by scoping, influencing, and promoting Jigsaw24’s service offerings. The role involves designing and delivering tailored service solutions that meet customer and partner requirements. These solutions span outsourcing and support, including monitoring, hardware maintenance, software support, service desk, remote management, and service improvement, for both new business opportunities and contract renewals.
This role directly contributes to enhancing customer satisfaction, driving business growth, and positioning Jigsaw24 as a leader in managed IT services.
Our Head Office is based in Nottingham, however, this role will be mainly homeworking during normal core hours. Some out-of-hours work will be required to maximise sales opportunities. Traveling to and from other Jigsaw24 office locations and customer offices will be needed both in and outside working hours. Occasional overnight stays will be required
Key duties and responsibilities are:
Customer & Stakeholder Engagement
- Understand Jigsaw24 services and evaluate customer requirements to promote value with the Sales team.
- Produce quality proposals and presentations outlining our solutions.
- Evaluate requirements to establish solutions that deliver business value.
Solution Design & Governance
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