Food and Beverage Supervisor

3 weeks ago

Wiltshire, United Kingdom The Manor House Full time

In a Nutshell

We are looking for aFood and Beverage Supervisorto be responsible for leading the shift, supervising the front of house Food and Beverage team and supporting the Food & Beverage Management team in the day to day running of the department - to include; Bar, Lounge and Terrace, Restaurant and Conference & Banqueting. If you have a passion for good food and drink, this may just be the role for you.

ur high standards and deliver a great experience to all guests.

Package Description

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:

  • Competitive salary, benefits and we pay above the Real Living Wage.
  • 29 days holiday (increasing with length of service)
  • We operate a discretionary service charge system.
  • 50% Discount on food and beverage across all Exclusive properties
  • Really big discounts of room nights across all Exclusive properties
  • PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
  • Meals on duty provided for free
  • Recognition and rewards scheme
  • Access to our learning platform including great training and development programs.
  • Free gym access + where available dedicated classes.
  • B Corp accredited and commitment to improving our People, Product and Planet.
  • Free downloads to newspapers, magazines and books
  • Cycle to work scheme

The Exclusive Collection is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). A copy of The Exclusive Collection Equal Opportunities and Diversity Policy is available on request.

Main Responsibilities

Lots to do, but lots of fun

  • Ensure a truly warm and welcoming experience for all guests and visitors dining in the F&B outlets
  • Overall supervision of the food and beverage team ensuring exceptional standards are delivered and maintained
  • Assist with the ordering and control of stock items ensuring availability at all times
  • Work as part of a team and to constantly evaluate, train and improve the experience of our guests
  • Help to support the welfare and motivation of the F&B team
  • Attend regular team meetings ensuring a strong and clear flow of communication at all times
  • Help to manage cost of sales to ensure maximum departmental profit is achieved
  • Keep up to date with business trends, systems and practices within the food and beverage industry to enable us to remain current and open to opportunities to improve the profitability of the department.
  • Assist in encouraging up selling and on selling to optimise revenue
  • Liaise with sales daily to improve communication & charging of any events taking place in the outlets
The Ideal Candidate

Are you right for us?

  • Passion for delivering exceptional guest service in a 4/5 star environment.
  • Passion for food and drink.
  • The ability to work under pressure and to multi task
  • Immaculate presentation and grooming
  • Strong eye for detail
  • Exceptional communication skills
  • Confidence, initiative and Exclusive personality
  • Computer literacy
About The Company

Are we right for you?

We expect a lot but well give a lot to get the right people. There are 4 main things we look for

  1. We want people with bags of character. We dont want you to hide your personality when youre at work, we want you to feel comfortable, to be who you are.
  2. We want people people. Youve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
  3. We need extra milers. So if you think the job description is all you have to do, then were not for you.
  4. You have to put your heart into it. When you tell a guess youre happy to help, you have to mean it.

Your day will consist of 8.5 hours, (half an hour for lunch), straight shifts equate to 40 hours a week.


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