Patient Advisor
3 weeks ago
Job Title – Patient Advisor
Location – Meadowhall
Hours – 40 hours
Salary – £24,000 per annum, bonus & benefits, full training will be given
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.
The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.
The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.
Your day to day responsibilities may vary however a typical day will involve the following duties:
- Building a strong relationship with our patients
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist to ensure a smooth patient journey
- Maintaining patient records with accurate and up to date information
- Arranging affordable finance options to suit each individual patient
- Schedule patients’ consultations and surgeries with our optometrists and surgeons
The successful candidate will:
- Be driven and passionate with a willingness to succeed
- Have excellent written and verbal communication skills
- Be able to demonstrate strong negotiation skills
- Be self-motivated to work with and without supervision
- Possess strong organisational skills
- Be commercially aware whilst providing world-class customer service
If you believe you have the right skills and attributes for this role, we would love to hear from you.
-
Patient Advisor
3 weeks ago
Sheffield, United Kingdom Optical Express Full timeJob Title - Patient Advisor Location - Meadowhall Hours - 40 hours Salary - £24,000 per annum, bonus & benefits, full training will be given Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...
-
Patient Advisor
5 months ago
Sheffield, United Kingdom Optical Express Full timeJob Title – Patient Advisor Location – Meadowhall Hours – 40 hours Salary – £24, per annum, bonus & benefits, full training will be given Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together,...
-
Patient Advisor
3 weeks ago
Sheffield, United Kingdom Optical Express Full timeJob Title – Patient AdvisorLocation – MeadowhallHours – 40 hoursSalary – £24,000 per annum, bonus & benefits, full training will be givenOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and...
-
Patient Advisor
3 weeks ago
Sheffield, United Kingdom Optical Express Full timeJob Description Job Title – Patient Advisor Location – Meadowhall Hours – 40 hours Salary – £24,000 per annum, bonus & benefits, full training will be given Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work...
-
Patient Advisor
3 weeks ago
Sheffield, United Kingdom Optical Express Full timeJob Title – Patient AdvisorLocation – MeadowhallHours – 40 hoursSalary – £24,000 per annum, bonus & benefits, full training will be givenOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and...
-
Patient Advisor
6 months ago
Sheffield, United Kingdom Optical Express Group Full time**Location - Meadowhall** **Hours - Part Time, 20 hours per week** **Salary - £24,000 per annum (Pro Rata), bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together,...
-
Patient Advisor
6 months ago
Sheffield, United Kingdom Optical Express Group Full time**Location - Meadowhall** **Hours - Full time, 40 hours per week** **Salary - £24,000 per annum, bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...
-
Patient Advisor
3 weeks ago
Sheffield, UK, South Yorkshire, United Kingdom Optical Express Full timeJob Title – Patient AdvisorLocation – MeadowhallHours – 40 hoursSalary – £24,000 per annum, bonus & benefits, full training will be givenOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and...
-
Patient Advisor
1 week ago
Sheffield, United Kingdom Optical Express Full timeJob DescriptionJob Title – Patient AdvisorLocation – MeadowhallHours – 40 hoursSalary – £24,000 per annum, bonus & benefits, full training will be givenOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together,...
-
Patient Services Advisor/administrator
6 months ago
Sheffield, United Kingdom Devonshire Green Medical Centre Full timePatient Services Advisors/Administrators at our surgeries work in a very busy and often demanding environment, engaging with a wide variety of patients, answering telephone calls and completing many administrative tasks. They are usually a patients point of first contact with the surgery and must reflect the practices high standard of service in dealing with...
-
Patient Services Advisor
8 months ago
Sheffield, United Kingdom SWALLOWNEST HEALTH CENTRE Full timeThe attached job description demonstrates the core responsibilities of the Patient Services Advisor. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
-
Patient Care Specialist
5 days ago
Sheffield, Sheffield, United Kingdom Optical Express Full timeAbout the RoleWe are seeking a skilled and passionate individual to join our team as a Patient Advisor. As a key member of our team, you will play a crucial role in delivering exceptional patient care and ensuring a seamless customer experience.As a Patient Advisor, you will be responsible for building strong relationships with our patients, performing...
-
Patient Experience Coordinator
5 days ago
Sheffield, Sheffield, United Kingdom Optical Express Group Full timeJob SummaryWe are looking for an experienced Clinical Services Advisor to join our team at Optical Express Group in Meadowhall. The successful candidate will provide world-class customer service, work closely with our patients and ophthalmic professionals, and contribute to the overall success of our business.The ideal candidate will have a strong...
-
Patient Choice Advisor
7 months ago
Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen to be part of the administration team in Single Point of Access. Single Point of Access is operates 365 days a year from 8am until 10pm. To provide a high-quality service within the Single Point Access (SPA) to deliver an excellent, quality service for patients, referrers and clinicians using the service. Single point of...
-
Patient Choice Advisor
6 months ago
Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen to be part of the administration team in Single Point of Access. Single Point of Access is operates 365 days a year from 8am until 10pm. To provide a high-quality service within the Single Point Access (SPA) to deliver an excellent, quality service for patients, referrers and clinicians using the service. Single point of...
-
Tobacco Treatment Advisor
8 months ago
Sheffield, United Kingdom Sheffield Children’s NHS Foundation Trust Full timeWe are looking for an enthusiastic Tobacco Treatment Advisor who has ideally gained some experience in the field of smoking cessation. Bespoke additional training will also be provided. The post holder will meet with patients and where appropriate their families who are identified as a current smoker or otherwise use tobacco, when they are admitted to...
-
Patient Care Agent
6 months ago
Sheffield, United Kingdom Service Care Full timeAre you a Patient Care Agent/Health Advisor seeking a new challenge? Do you have previous experience working within a Contact Centre/Call Centre environment? Our Client are a private healthcare provider specialising in the assessment, diagnosis and treatment of ADHD, providing services both in-person and remotely on a national scale. The service is...
-
Care Navigation Advisor
11 hours ago
Sheffield, Sheffield, United Kingdom NHS Full timeAre you a highly motivated and organised individual looking for a new challenge? We are seeking a Care Navigation Advisor to join our team at NHS in the Darnall and Tinsley area of Sheffield.Key ResponsibilitiesAs a Care Navigation Advisor, you will be responsible for working with patients, their families, and carers to understand their needs and provide...
-
Customer Experience Advisor
3 days ago
Sheffield, Sheffield, United Kingdom Optical Express Full timeAbout the RoleWe are looking for a highly motivated and organized individual to join our team as a Patient Advisor. This is an exciting opportunity to work in a dynamic environment and make a real difference in the lives of our patients.As a Patient Advisor, you will be responsible for scheduling consultations and surgeries, maintaining patient records, and...
-
Patient Navigator
7 months ago
Sheffield, United Kingdom OneMedicalGroup Full timeNHS Pension with 20.6% Employer Contribution 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time) Extra day of leave per year for work anniversary Enhanced Maternity, Maternity/Paternity Support, Adoption pay Special and Significant Event Leave Family friendly employment policies Continued personal and...