IT Service Introduction Manager

3 weeks ago


London, United Kingdom Robert Half Full time

Service Introduction Manager


Robert Half is collaborating with a prestigious Global Consulting Firm in their quest for a Service Introduction Manager, entrusted with spearheading the introduction and deployment of cutting-edge IT services. This position presents a unique opportunity to assume a pivotal role in driving service transformation endeavours, guaranteeing flawless implementation and continuous support.


Contract Assignment Details:

  • Start Date: ASAP, subject to onboarding with an estimated 2 weeks turnaround.
  • Working Arrangement: Remote
  • Daily Rate: Competitive, upto £600 per day via umbrella.
  • Contract Duration: Initially 3-6 months, with potential for renewal.


Key Responsibilities & Experience Needed:

  • Banking Experience will be required.
  • Service Introduction: Service introduction process is ongoing, with workflows yet to be completed.
  • Service Take-On and Deployment: Assistance is being provided for deploying a new service using ITIL methodology, including supplying a technical analyst, deploying service introduction artefacts, and conducting a risk assessment.
  • Risk Assessment and Technical Analysis: A technical analyst has been supplied for the service introduction, deploying new service introduction artefacts and conducting a risk assessment.


Mandatory Checks: Vigorous financial and criminal background checks will be conducted, taking approximately 2 weeks to complete.


If you have the required experience and are ready to take on this exciting challenge, we encourage you to apply promptly.



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