Underwriting Operations Technician

4 weeks ago


London, United Kingdom CBSbutler Full time

Our client, a specialty insurer in the Lloyds market, is seeking a senior underwriting operations technician to join their underwriting operations team.


You will be involved in all aspects of monitoring and enhancing underwriting operations services and performance and your duties will include:


  • The delivery of the Underwriting Support Model to the Marine and Aviation underwriting teams
  • Oversight of the performance of Underwriting Operations Technicians reporting to you
  • Conducting end of year and mid-year performance reviews
  • Responsible for providing training to new joiners reporting to you
  • Monitoring of KPIs
  • Daily monitoring of Underwriting Operations Dashboard
  • Daily monitoring of the central mailbox
  • Responsible for ensuring that tasks as defined in the Underwriting Operations task list are continuously transferred into Underwriting Operations away from the underwriting teams
  • Assisting the Group Head of Operations with the delivery of the Underwriting Support Model, to include, but not limited to, involvement in outsourcing, creation of procedure documents, and conducting training workshops to outsourced business partners
  • General policy administration processing
  • Preparation of materials and meeting attendance as required by the Group Head of Operations


About you:

  • You will have had experience as an underwriting operations assistant, ideally within the Lloyds market.
  • You will have intermediate excel and word skills and you will be comfortable with using an in house underwriting management system
  • You will have good interpersonal skills and able to work as part of a team.
  • You will have led / supervised a team previously


Apply today for an opportunity to join a leading insurance group who protects industries across the world from the risks they face. A great opportunity to join a thriving, growing business.



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