Senior Barista

3 weeks ago

Cardiff, United Kingdom Insole Court Full time
A senior barista's responsibilities include:
  • Customer service:Providing high standards of customer service
  • Training:Training new baristas
  • Quality control:Checking the quality of espresso and ensuring consistent drink quality
  • Health and safety:Ensuring health and safety and food safety standards are met
  • Sales:Selling products and advising customers
  • Equipment maintenance:Maintaining coffee shop equipment
  • Cleaning:Ensuring the coffee area is clean
  • Complaint resolution:Investigating and resolving complaints about quality and service
  • Stock management:Performing daily inventory checks and maintaining stock levels
  • Display maintenance:Maintaining displays and seasonal menus
  • Grinding and brewing coffee
  • Developing and maintaining expert knowledge of coffee and educating clients and colleagues about these coffees
  • Consistently providing well-crafted, beautifully presented and tasty beverages
  • Taking client orders and receiving payment
  • Being punctual and maintaining regular and consistent attendance
  • The ability to work flexible hours and shifts which may include early mornings, late nights, weekends and bank holidays
  • Contributing to a positive work environment

AMRT1_UKCT

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