Operations Resource Manager

Were Hiring Operations ResourceManager Warrington Hub (Evri)Location: WarringtonHubHours:Full-time 24/7 operational supportTeam:Resource Planning & OperationsAt Evri we lead the way in delivery. Were market leaders and we invest to keep on growing. We are looking for a Operations ResourceManagerto come and join the WarringtonEvri family that share our passion and drive to delight our customers.AtEvri we believe in delivering more than parcels we deliver opportunities growth and a workplace where everyone belongs. Were looking for a OperationsResourceManagerto join our dynamic team at the Rugby Hub and help us shape the future of workforce planning in a fast-paced 24/7 logistics environment.As ourOperationsResourceManager youll be the driving force behind ensuring our Hub is always staffed efficiently and effectively. Youll balance operational demands with smart planning helping us meet productivity and budget goals while supporting our people and partners.What Youll Be Doing Designing and maintaining a robust workforce planning infrastructure for all seasons and volumes. Collaborating with operations and third-party providers to align staffing with business needs. Monitoring shift performance productivity and service levels and taking action when needed. Leading the implementation of a workforce management platform. Producing real-time performance data to support operational excellence. Managing agency labour reconciliation and holiday/sickness cover planning. Communicating clearly with internal teams and external partners to ensure everyones aligned. Driving continuous improvement through analysis reporting and stakeholder engagement.What Youll Bring Advanced Excel skillsto build and manage planning tools. ABusiness or Management qualification. Experience inwarehouse operationsforecasting andreal-time scheduling. Knowledge ofKronos(a plus). Strong attention to detail and problem-solving skills with the Ability to work independently and under pressure. Excellent communication and stakeholder management.Why Join UsAt Evri were proud to be inclusive collaborative and forward-thinking. We celebrate diversity and welcome people from all backgrounds to apply. Youll be part of a supportive team that values your ideas and encourages growth.Whether youre looking to take the next step in your career or bring your expertise to a new challenge wed love to hear from you.If this sounds like the role for you clickApply Nowor reach out to our Talent Acquisition team for more info. Lets deliver excellence together.About UsEvery parcel every person every place every delivery made for you.Evri is leading the way in creating responsible delivery experiences for everyone everywhere. And were doing that by offering the most convenient way to send receive and return parcels without costing the earth.Whether its a customer sending a present to a friend a marketplace trader shipping in bulk or a major retailer such as John Lewis asos or Next weve got it covered. With our team of 30000 couriers thousands of local ParcelShops and a growing network of hubs and depots across the country we safely get parcels from A to everywhere.And its not just customers and retailers who trust us. Weve won loads of industry awards over the past few years including gongs for IT innovation and our green fleet.But we wouldnt be the biggest dedicated parcel delivery company in the UK without amazing people. Were a friendly ambitious and diverse bunch united by a passion for delivering the best customer experience. We have great opportunities throughout the business so take a look to see where you might fit in. We cant wait to hear from you. Our Benefits 50% discount on sending parcels through EvriCycle to Work schemeCompany funded Life AssuranceEmployee Assistance Programme with free counselling Retailer discountsGreat career progressionUp to 26 days holidayVoluntary flexible benefits at discounted corporate ratesDocumentsRequired Experience:Manager Key Skills Children Activity,Cost Estimation,Front Office Management,Administration Support,Airlines,Asic Employment Type : Full-Time Experience: years Vacancy: 1