Operations Manager

3 days ago


Belper, United Kingdom Inspire Resourcing Careers Full time

Operations Manager

Inspire Resourcing are currently recruiting an Operations Manager on behalf of our well established client based in Ripley.

This is a fantastic opportunity to join a market-leading business with room for growth & development.

Main Duties:

    • Lead and support a team of customer facing agents working on a specialist skill to

ensure that organisational goals and operational targets are achieved and

maintained.

    • Work with a team of Operational Managers to ensure alignment of goals and

objectives.

    • Build and maintain close inter- departmental relationships, based upon the

fundamental needs and requirements of our customers, and the wider business.

    • Deliver exceptional customer service to B2B and B2C clients within agreed unique

SLAs.

    • Lead the way by mentoring and developing individuals.


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