Operations Manager
3 days ago
Operations Manager
Inspire Resourcing are currently recruiting an Operations Manager on behalf of our well established client based in Ripley.
This is a fantastic opportunity to join a market-leading business with room for growth & development.
Main Duties:
- Lead and support a team of customer facing agents working on a specialist skill to
ensure that organisational goals and operational targets are achieved and
maintained.
- Work with a team of Operational Managers to ensure alignment of goals and
objectives.
- Build and maintain close inter- departmental relationships, based upon the
fundamental needs and requirements of our customers, and the wider business.
- Deliver exceptional customer service to B2B and B2C clients within agreed unique
SLAs.
- Lead the way by mentoring and developing individuals.
-
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