Current jobs related to Driver Success Team Agent - Liverpool - Acorn insurance & Financial Services LTD
-
Driver Success Team Agent
2 days ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeJob Title: Driver Success Team AgentJoin Acorn Insurance & Financial Services LTD as a Driver Success Team Agent and play a critical role in ensuring our customers' driving behaviours meet our regulatory standards.About the Role:We are seeking a highly skilled and motivated individual to join our Driver Success Team. As a Driver Success Team Agent, you will...
-
Driver Success Team Agent
2 days ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeJob Title: Driver Success Team AgentJoin Acorn Insurance & Financial Services LTD as a Driver Success Team Agent and play a critical role in ensuring our customers' driving behaviours meet our regulatory standards.About the Role:We are seeking a highly skilled and motivated individual to join our Driver Success Team. As a Driver Success Team Agent, you will...
-
Driver Success Team Agent
12 hours ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeJob Title: Driver Success Team AgentLocation: Liverpool, HybridSalary: £24,255 - £27,876 OTE* including £2,000 performance related bonus per annum, once established within your role.Working hours: 37.5 hours a week between 8:00am and 19.30pm on a three-week rolling rota from Monday to Friday and this will include 1 in 3 Saturdays between the hours of...
-
Driver Success Team Agent
16 hours ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeJob Title: Driver Success Team AgentLocation: Liverpool, HybridSalary: £24,255 - £27,876 OTE* including £2,000 performance related bonus per annum, once established within your role.Working hours: 37.5 hours a week between 8:00am and 19.30pm on a three-week rolling rota from Monday to Friday and this will include 1 in 3 Saturdays between the hours of...
-
Parcel Delivery Driver
4 months ago
Liverpool, United Kingdom Driver Agent Full time**IMMEDIATE START! DAILY PAYMENTS!** (No CV or delivery experience required!) **Depot**: - Huyton Industrial Estate,Ellis Ashton St, Liverpool L36 6BP **Driver Agent** is actively recruiting on behalf on **UKE Multi Drop** for full-time self-employed multi drop Parcel delivery drivers, delivering packages and great Customer experience all over the...
-
Driver Success Team Agent
4 months ago
Liverpool, United Kingdom The Granite Group Full time**Role**: Driver Success Team Agent **Location**: Liverpool, Hybrid **Salary**: £24,255 to £27,876 OTE* including £2,000 performance related bonus per annum, once established within your role. **Working hours**: 37.5 hours a week between 8:00am and 19.30pm on a three-week rolling rota from Monday to Friday and this will include 1 in 3 Saturdays between...
-
Customer Care
3 months ago
Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeRole: Driver Success Team Agent Location: Liverpool, Hybrid Salary: £24,255 to £27,876 OTE* including £2,000 performance related bonus per annum, once established within your role. Working hours: 37.5 hours a week between 8:00am and 19.30pm on a three-week rolling rota from Monday to Friday and this will include 1 in 3 Saturdays between the hours of...
-
Driver Success Team Agent
3 weeks ago
Liverpool, Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our Driver Success Team as a Customer Service Representative. As a key member of our team, you will play a critical role in providing exceptional customer service and ensuring that our customers receive the highest level of support and guidance.Key ResponsibilitiesCustomer...
-
Success Coach
1 month ago
Liverpool, United Kingdom Let's Create Success Full timeCompany DescriptionLet's Create Success is a one of a kind opportunity. A new way of working - remotely in the online space. Imagine a platform dedicated to guiding individuals in achieving personal and professional success. We are in search of individuals who embrace continuous growth, aspire for more success, and have the time to invest in building...
-
Estate Agent
3 months ago
Liverpool, United Kingdom Connells Group Full timeOTE: _£23,000 - Benefits (ie, Company Car, Uncapped Commission, Career Progression)_ We’re looking for a highly motivated **Trainee** **Estate Agent / Sales Negotiator** to join our fantastic residential sales team in **Liverpool **working in our well known **Entwistle Green **estate agency. The **Trainee** **Estate Agent / Sales Negotiator** is an...
-
Flt Counterbalance Driver
4 months ago
Liverpool, United Kingdom Recruit4Staff Full timeRecruit4Staff are proud to be representing their client, a well-known Engineering company in their search for a **FLT Counterbalance Driver** to work in their workshop in Bootle **What our client is offering for the** **successful** **FLT Counterbalance Driver**: - £26,000 - £29,000 (DOE) - 40 hours per week, Monday to Friday - 5%-10% bonus per year...
-
Estate Agent
3 months ago
Liverpool, United Kingdom Connells Group Full timeOTE: £25,000 - Uncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Liverpool **working in our well known **Sutton Kersh **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and...
-
Trainee Enforcement Agent
4 months ago
Liverpool, United Kingdom Pareda Recruitment Ltd Full timeMy client is one of the UK's largest Enforcement companies. The business operates successfully throughout the country and as a result of continued growth, they are looking to recruit a number of Trainee Enforcement Agents to begin an exciting career as a Certificated Enforcement Agent. Please note: **CANDIDATES SHOULD HAVE A FULL UK DRIVING LICENCE AND...
-
Employers Agent Specialist
2 days ago
Liverpool, Liverpool, United Kingdom Calibre Search Full timeEmployers Agent OpportunityCalibre Search is delighted to be working with a highly skilled and reputable National Consultancy who are seeking an accomplished Employers Agent to join their team in Liverpool.About the RoleThe successful candidate will be part of a specialist small but growing Quantity Surveying and Project Management team, offering a multitude...
-
Employers Agent Specialist
1 day ago
Liverpool, Liverpool, United Kingdom Calibre Search Full timeEmployers Agent OpportunityCalibre Search is delighted to be working with a highly skilled and reputable National Consultancy who are seeking an accomplished Employers Agent to join their team in Liverpool.About the RoleThe successful candidate will be part of a specialist small but growing Quantity Surveying and Project Management team, offering a multitude...
-
Welcome Team Agent
2 weeks ago
Liverpool, United Kingdom Acorn insurance & Financial Services LTD Full timeWould you like to take the next step in your career and join our successful Private Car Sales department as a Welcome Team Agent? We are looking for a self-motivated individual who is professional, enthusiastic and has a keen attention to detail to support our growing team. This is a fantastic opportunity for someone with strong customer service and data...
-
Estate Agent
3 months ago
Liverpool, United Kingdom Vesta recruitment ltd Full timeOwn business - Full support, backing and ongoing training - Min 70% commission **Position : Property expert** **Location : Liverpool, Merseyside** Are you a highly-motivated, ambitious and hard-working individual with an entrepreneurial flair? Do you have the drive and a passion to succeed in the property market? **Do you want**: - to build your own...
-
Reservations Agent
4 months ago
Liverpool, United Kingdom Hilton Full time**You are the Key to our success** **WELCOME TO A WORLD OF OPPORTUNITIES- **No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training,...
-
HGV Driver Position
3 weeks ago
Liverpool, Liverpool, United Kingdom HGV Driver Jobs Full timeJob Summary:HGV Driver Jobs is currently seeking a skilled HGV Class 1 driver to join our team for mainly night shifts. The ideal candidate will have a strong background in commercial night driving and a commitment to safety and professionalism.Key Responsibilities:Drive HGV Class 1 vehicles on a 4 on, 4 off rota with varying start timesAdhere to driving and...
-
HGV Driver Position
4 weeks ago
Liverpool, Liverpool, United Kingdom HGV Driver Jobs Full timeJob Summary:HGV Driver Jobs is currently seeking a skilled HGV Class 1 driver to join our team for mainly night shifts. The ideal candidate will have a strong background in commercial night driving and a commitment to safety and professionalism.Key Responsibilities:Drive HGV Class 1 vehicles on a 4 on, 4 off rota with varying start timesAdhere to driving and...
Driver Success Team Agent
4 months ago
Role: Driver Success Team Agent
Location: Liverpool, Hybrid
Salary: £24,255 to £27,876 OTE* including £2,000 performance related bonus per annum, once established within your role.
Working hours: 37.5 hours a week between 8:00am and 19.30pm on a three-week rolling rota from Monday to Friday and this will include 1 in 3 Saturdays between the hours of 9.00am and 17.30pm only.
As part of the Driver Success Team (DST), you will provide critical and educational intervention for customers, coaching them on how best to improve their driving behaviours, whilst ensuring the guidelines of our regulator the Financial Conduct Authority (FCA) are followed accordingly.
Across the Driver Success Team, your position will be fast paced & you will be cross trained across the Group’s multiple user platforms, whilst reporting directly into your Success Leader.
Within this important role, you will be tasked with assisting and support our customers through conversations about their excessive speeding, overall driving behaviour, all whilst educating as to how specific demographics perform and subsequently improve.
What you will be doing:
- Having engaging conversations with customers to help deliver feedback on their driving behaviour
- Helping to identify customer demographics with support of your Team Leader/Manager to ensure outbound calls are completed as part of the risk management process
- Establishing customer contact via inbound or outbound calling, emails or other means of communication and ensuring customer & business needs are met accordingly
- Providing industry-leading experience to our customers on behalf of your Acorn/Carrot brands
- Ensuring business standards, policies and procedures are maintained
- Liaising with other areas of the business to ensure customer needs are met
- Assisting other team members where necessary
- Logging, handing and resolving complaints
- Ensuring that the Data Protection Act (DPA) is followed consistently
- Adherence to FCA compliance procedures at all times
What we're looking for:
- A Positive "can do" attitude
- Excellent verbal and written communication skills
- Great listening skills
- High level of accuracy and attention to detail
- Good problem solver
- Ability to work in a fast-paced environment
- Ability to multi-task and manage time effectively
- Be able to demonstrate patience and empathy
- Excellent customer service skills, incorporating a confident and pleasant telephone manner
- Previous Insurance or Financial Services Industry Experience
- Previous Customer Service Experience
About Acorn Insurance
We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.
At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
Why Acorn Insurance?
Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:
- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Additional Buy & Sell Holidays
- Company Sick Pay Scheme
- Company Paid Maternity & Paternity Leave
- Generous Company Pension Scheme
- £250 Refer a friend bonus.
- Cycle to work scheme.
- Free eye test vouchers and a contribution towards the frames
- A comprehensive Mental Health support a wide network of mental health first aiders and free counselling sessions
- Regular Employment Engagement including ongoing competitions with fantastic prizes.
- Charity fundraising events
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how Acorn Insurance could be the next step in your career journey.
