Parts Advisor

6 days ago

Kidderminster, United Kingdom Genuine Parts Company Full time

NAPA Auto Parts - Commercial is a leading provider of premium parts tools and equipment catering specifically to commercial vehicle (CV) mechanics and repair professionals. Operating within the globally recognised NAPA network which includes over 6000 locations worldwide NAPA Auto Parts UK & Ireland leverages a century of industry expertise and a strong reputation for quality reliability and service excellence.With over 36 dedicated CV locations throughout the UK and Ireland NAPA Auto Parts delivers an extensive range of products from top original equipment manufacturers (OEMs) OE-matched suppliers and exclusive brands through NAPA Auto Parts Commercial. These offerings serve CV repair centres national retailers and emergency service fleets ensuring commercial vehicles are maintained to the highest standards. Learn more at are currently looking for a Parts Advisor to join our team.As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base.Responsibilities will include but not limited to:Taking orders over the telephone upselling to increase invoice value.Outbound calling to raise customer awareness and achieve higher sales.Building long-term rapport with local customersActively promote offers discounts and customer competitionsLimiting credits and returns by ordering and sending the right parts first time.To be successful in this role you will to be:Punctual organised and efficient whilst working towards deadlines.Pro-active and enthusiastic when speaking with customers.Able to demonstrate empathy towards customers.Professional and possess excellent communication skills.In return we offer:An opportunity to join a global brand and market leader.Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App including Tesco Boots and Just Eat.Opportunities for career progression and bespoke training.Free pension advice from our standard pension provider.Free access to Health Wellbeing and Financial tools.Potential to earn a performance based bonus paid monthly.Discount on car partsNot the right fit Create an account to set up email alerts as new job postings become available that meet your interestAlliance Automotive Group is an equal opportunities employer. Required Experience:Unclear Seniority Key Skills Business Development,Sales Experience,Marketing,Inventory Control,Customer Service,Computer Skills,Dealership Experience,GM Vehicles,Management Experience,Service Writing,Sales Management,Automotive Service Employment Type : Full-Time Experience: years Vacancy: 1

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